Compassionate and dependable professional with a strong background in elderly care and resident services. Highly skilled in time management and effective communication, ensuring client needs are met while fostering a supportive environment. Ready to contribute expertise to enhance service quality.
Work History
Caregiver
5 Years 6 Months
Alohacare Chore Services | 02.2021 - Current
Provided personal care and assistance to clients, ensuring comfort and safety.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Coordinated with family members to address client needs and expectations effectively.
Transported clients to and from medical appointments with safety and efficiency.
Service Specialist
10 Months
Koolani AOAO | 10.2023 - 08.2024
Managed Resident inquiries, providing timely and accurate information to enhance satisfaction.
Collaborated with team members to resolve complex customer issues, fostering a supportive work environment.
Collaborated with team members to resolve complex resident issues, fostering a supportive work environment.
Coordinated resident services, ensuring timely responses to inquiries and maintenance requests.
Security Officer
8 Years 5 Months
Alii Security Inc | 04.2015 - 09.2023
Conducted regular patrols to identify potential hazards and deter unauthorized access.
Monitored premises to ensure safety and security protocols were consistently followed.
Responded promptly to incidents, coordinating with local law enforcement.
Maintained accurate logs of daily activities and incidents for reporting purposes.
Sales Associate
1 Year 9 Months
Ross Dress for Less | 10.2013 - 07.2015
Delivered exceptional customer service to enhance shopping experience and foster customer loyalty.
Processed transactions efficiently, maintaining accuracy in cash handling and point-of-sale operations.
Assisted in inventory management, ensuring stock availability and accurate product placement on sales floor.
Trained new associates on operational procedures, customer service techniques, and company policies.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
High School Diploma
Wallace Rider Farrington High School | Honolulu, HI