Summary
Overview
Work History
Education
Skills
Groups
References
Timeline
Generic

Talea Steplight

Bayonne,NJ

Summary

My name is Talea Steplight and I am a friendly Skincare Consultant with knowledge of skin conditions and effective treatments. Excellent sales, customer service and communication skills to build relationships and maintain loyal business. Organized and detail-oriented to manage efficient and effective store operations. Highly-motivated employee with desire to take on new challenges. I have strong work ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Client Experience Agent

Empire CLS
Secaucus, NJ
08.2021 - 09.2023
  • Assisted clients with making reservations for their luxury vehicles via phone and emails, assisted managers by handling all incoming online reservations, retrieving reports, calling affiliates to confirm availability (within/ outside the U.S), assigning drivers, as well as customer care and escalating all matters to the appropriate parties.

Store Manager

Amazing beauty supplies
Jersey City
01.2020 - 07.2020
  • Worked through the pandemic as a manager of the store, scanned hair products into computer system
  • Took orders that were made over the phone, made orders for the delivery person, ordered inventory, fixed the shelves and cleaned the store, learned so much about the hair industry.

Cashier

C-Town
Bayonne
01.2018 - 01.2019
  • Scanned groceries and ensured proper price scanning
  • Balanced daily cash register receipts and provided quality customer service
  • Counted money in cash drawers at the beginning of shifts to ensure that amounts were correct and that there was adequate change

Education

Some College (No Degree) - Esthiology

Aveda Arts & Science Institute
New York, NY
03-2024

Bayonne High School
Bayonne, NJ
06.2020

Skills

  • Facials
  • Microdermabrasion
  • Back Facials
  • Wax
  • Spa Management
  • Time Management
  • Scheduling
  • Customer Service
  • Data Entry
  • Community Outreach
  • Excellent Team Player
  • Problem Solving

Groups

East Jersey Elite Allstars Cheerleading, Bayonne, NJ, 05/01/12-2021, I have been a cheerleader in this program since I was 10. It has taught me how to be a team player, leader and how to communicate effectively. We have held many community events and I have volunteered at these events as front desk person, handling incoming calls and transferring to the right office or voicemail.

References

References available upon request.

Timeline

Client Experience Agent

Empire CLS
08.2021 - 09.2023

Store Manager

Amazing beauty supplies
01.2020 - 07.2020

Cashier

C-Town
01.2018 - 01.2019

Some College (No Degree) - Esthiology

Aveda Arts & Science Institute

Bayonne High School
Talea Steplight