Taleah Hollis
Topeka,KS
Summary
Dynamic professional with a proven track record at Shawnee County Sheriff Office, excelling in operations management and customer service. Recognized for enhancing efficiency and accuracy in support services while demonstrating strong organizational skills and attention to detail. Adept at collaborating with diverse teams to achieve operational goals and improve public service initiatives.
Overview
6
6
years of professional experience
Work History
OMI
Shawnee County Sheriff Office
Topeka, KS
09.2025 - Current
- Supervise daily operations for multiple support service units, including Warrants, Process Service, and Offender Registration, ensuring compliance with agency policies and operational standards.
- Lead and oversee the Warrants Unit, providing guidance, training, and support to staff while monitoring workload distribution and performance.
- Enter, maintain, and verify sensitive information in national law enforcement databases, ensuring accuracy, completeness, and compliance with applicable regulations.
- Assist with recruitment and hiring efforts, including conducting background checks, coordinating candidate processing, and supporting onboarding activities.
- Review and approve employee timekeeping records, ensuring accuracy and adherence to agency policies.
- Develop and implement procedures to improve efficiency, accuracy, and customer service within support service operations.
- Coordinate and organize agency events, meetings, and special programs for the Sheriff’s Office.
- Collaborate with internal departments, law enforcement agencies, courts, and community stakeholders to support agency operations and public service initiatives.
- Maintain strict confidentiality while handling sensitive personnel, criminal justice, and operational information.
- Demonstrate strong leadership, organizational, communication, and problem-solving skills in a fast-paced public safety environment.
OAII
Shawnee County Sheriff Office
Topeka, KS
10.2023 - 09.2025
- Served as the Lead Protection Order Clerk, managing protection order processing while working both independently and collaboratively with internal teams.
- Entered and maintained confidential personal information in national and state databases, ensuring accuracy and compliance with legal requirements.
- Communicated regularly with attorneys, law enforcement agencies, court personnel, and members of the public to provide information and resolve inquiries.
- Reviewed legal documents for completeness and accuracy, demonstrating exceptional attention to detail in a fast-paced environment.
- Coordinated with multiple departments and external agencies to facilitate the timely processing of paperwork
- Maintained strict confidentiality while handling sensitive records and personal information.
- Utilized strong organizational, communication, and problem-solving skills to ensure efficient case processing and customer service.
Billing Clerk
Yellow Freight
08.2020 - 07.2023
- Performed high-volume data entry for a trucking company, ensuring accurate and timely processing of billing and invoicing information.
- Reviewed shipping documents, freight records, and delivery information to verify billing accuracy.
- Maintained and updated customer and account records within company databases.
- Identified and resolved discrepancies in billing documentation, helping to ensure accurate invoicing and payment processing.
- Collaborated with drivers, dispatch personnel, and management to obtain and verify required billing information.
- Processed invoices in accordance with company policies and established deadlines.
- Demonstrated strong attention to detail, organizational skills, and accuracy while managing multiple tasks in a fast-paced environment.
- Maintained confidentiality of customer and company financial information
Cashier
Dollar General
Topeka, KS
06.2020 - 08.2020
- Provided friendly and efficient customer service in a fast-paced retail environment.
- Processed cash, credit card, and electronic payments accurately while maintaining a balanced cash drawer.
- Assisted customers with purchases, returns, exchanges, and general inquiries.
- Maintained a clean, organized, and well-stocked checkout area to ensure a positive shopping experience.
- Collaborated with team members to meet customer needs and support daily store operations.
- Demonstrated strong attention to detail when handling transactions and resolving discrepancies.
- Assisted with inventory management, restocking merchandise, and maintaining product displays.
- Followed company policies and procedures regarding cash handling, security, and customer service standards.
Education
No Degree - Criminal Justice
Allen County Community College
Iola, KS07.2026
High School Diploma -
Washburn Rural Highschool
Topeka, KS05.2020
Skills
- Friendly, positive attitude
- Customer service
- Attention to detail
- Multitasking
Timeline
OMI
Shawnee County Sheriff Office
09.2025 - Current
OAII
Shawnee County Sheriff Office
10.2023 - 09.2025
Billing Clerk
Yellow Freight
08.2020 - 07.2023
Cashier
Dollar General
06.2020 - 08.2020
No Degree - Criminal Justice
Allen County Community College
High School Diploma -
Washburn Rural Highschool