Devoted professional who proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Youth House Counselor
Youth Horizons
01.2024 - Current
Conducted daily check-ins with residents, providing reassurance while also monitoring their overall wellbeing.
Established a nurturing and supportive environment for all residents, fostering trust and promoting personal growth.
Mentored new staff members, sharing knowledge and expertise to ensure a smooth transition into their roles as House Counselors.
Actively participated in ongoing training sessions to stay current on best practices within the field of residential counseling.
Managed challenging situations effectively through de-escalation techniques, reducing stress levels among both staff and residents.
Implemented behavior modification techniques that led to improved emotional regulation among residents experiencing difficulty adapting to their environment.
Ensured compliance with state regulations by maintaining accurate documentation and staying up-to-date on relevant policies and procedures.
Promoted independence among residents through skill-building exercises and goal-setting initiatives.
Provided compassionate support during times of crisis, offering coping strategies and resources tailored to individual needs.
Retail Sales Consultant
Prime Communications AT&T
09.2021 - 03.2023
Boosted customer satisfaction by providing exceptional service and product knowledge.
Maximized sales revenue through personalized recommendations and upselling techniques.
Developed strong relationships with clients, leading to repeat business and increased referrals.
Streamlined store processes for improved efficiency and smoother day-to-day operations.
Managed inventory levels, ensuring optimal stock availability and minimal waste.
Assisted in visual merchandising efforts, creating appealing displays that attracted customers and boosted sales.
Conducted regular product demonstrations, increasing interest in featured items.
Handled cash transactions accurately while adhering to established security procedures.
Enhanced customer loyalty by offering tailored solutions that met individual needs.
Store Clerk
QuikTrip
07.2020 - 04.2021
Enhanced customer satisfaction by providing efficient and knowledgeable assistance in product selection and locating items.
Streamlined store operations for optimal efficiency by maintaining a clean, well-organized, and adequately stocked sales floor.
Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.
Handled cash register operations accurately, processing transactions quickly while ensuring security measures were followed.
Maintained current knowledge of promotions, discounts, and special offers in order to provide accurate information to customers.
Performed routine price checks to ensure pricing accuracy throughout the store, reducing potential discrepancies at checkout.
Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
Addressed safety hazards promptly by keeping aisles clear of obstructions and cleaning spills quickly to prevent accidents.