Ta'leei Y. Trent

- I assisted customers with prompt and polite support in-person and via telephone.

- I answered customer questions about products and services, helped locate merchandise, and promoted key items.

- I managed efficient cash register operations.

- I volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

- I Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.

- Promoted high standards through personal example to help each member understand expected behavior and standards.

- I Resolved customer service issues using company processes and policies and provided updates to customers.

- I assisted customers in returns, online orders, and replacements. I used to computer system for searching names and orders while being organized.

- I dealt with taking checks, credit cards, and cash by operating the register.

- I helped customers meet there needs, while helping them find what they needed.