Taleen Timani
Yorktown,VA
Summary
Reliable worker with majority of experience in food service. Sharp multi-tasking skills, customer service and hospitality experience, restocking inventory and knowledge in handling cash and card transactions. Experience in training new employees, as well as ability to take charge when needed and cater to customers' requests and questions.
Overview
1
1
year of professional experience
Work History
Employee
City Center Ice Cream
06.2022 - 08.2023
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Kept tidy and organized area to comply with cleanliness standards.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Processed sales transactions for cash, debit, and credit purchases.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Observed health code regulations and internal policies for cleaning and sanitizing.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
- Used ice cream makers, blenders and frozen yogurt machines to create ice cream and yogurt.
- Notified supervisor and peers of low product inventory and customer complaints.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Completed milkshakes and ice cream desserts for customers.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Kept cone and bowl case stocked with fresh selections and arranged to entice orders.
- Documented customer orders and conveyed special requests to coworkers and management.
Education
High School Diploma -
Grafton High School
Yorktown06.2023
Skills
- Order Preparation
- Billing and Payment Processing
- Organization and Time Management
- Food Packaging and Labeling
- Customer Needs Assessments
- Menu and Service Offering Knowledge
- Employee Training and Supervision
- Safety Guidelines
- Training and Motivation
- Doordash and Ubereats
- Cash Handling Accuracy
- Hospitality and Accommodation
Languages
Arabic
Native or Bilingual
Timeline
Employee
City Center Ice Cream
06.2022 - 08.2023
High School Diploma -
Grafton High School
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