Summary
Overview
Work History
Education
Skills
Timeline
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TALEENA Perry

Cincinnati,Ohio

Summary

Energetic and confident Professional looking to obtain a position utilizing friendly demeanor, skills in situation analysis and client needs evaluation to give the maximum level of satisfaction.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Analytical and strategic with excellent problem-solving and time management skills. Organized, efficient and always willing to go extra mile to meet expectations. Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Dependable and quick-learning team player with effective communication and organization skills. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

8
8
years of professional experience

Work History

Front Desk Receptionist

Best Western Hotel
11.2022 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Used internal software to process reservations, check-ins and check-outs.

Administrator

Bill Support Hand
02.2021 - 04.2024
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Collected, validated, and distributed information to employees.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Entered and maintained departmental records in company database.
  • Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.
  • Maintained accurate documentation of company policies and procedures for easy reference by all employees.
  • Troubleshot employee concerns and recommended corrective actions to resolve issues.
  • Computerized office activities, maintained customer communications, and tracked records through delivery.
  • Improved employee productivity with effective time management strategies for daily tasks.
  • Coordinated company events and meetings to foster teamwork and boost employee morale.
  • Coordinated with human resources department to handle payroll and personnel databases.
  • Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
  • Oversaw vendor relations, negotiating contracts that resulted in cost savings for the organization.
  • Reduced overhead costs through careful budget management and resource allocation.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Real Estate Manager

Teeperry Property InvestmentReal Estate
07.2016 - 04.2024
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
  • Compiled maintenance and repair requests for submission to building department and reached out to local contractors for bid proposals.
  • Promptly responded to tenant complaints and concerns for over 17 properties.
  • Maintained current contract files as prescribed by company contract policies and procedures.
  • Scheduled outside contractors for major maintenance issues.
  • Carefully screened tenancy applicants, pulling background investigations, credit reports and past rental history.
  • Communicated effectively with owners, residents and on-site associates.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Generated professional networks by engaging in professional, industry and government organizations.
  • Coordinated appointments to show marketed properties.
  • Increased portfolio value with strategic acquisition of new properties in high-growth markets.
  • Successfully managed a diverse commercial real estate portfolio consisting of office buildings, retail centers, and industrial facilities.
  • Boosted property sales by implementing innovative marketing strategies and conducting comprehensive market analysis.
  • Leveraged strong negotiation skills to secure favorable contracts with vendors and service providers, resulting in cost savings for managed properties.

Marketing Specialist

Leena Catering
03.2018 - 03.2024
  • Increased brand awareness by developing and implementing targeted marketing campaigns.
  • Identified appropriate marketing channels and target customers for campaigns.
  • Streamlined communication processes, leading to improved collaboration between departments.
  • Planned marketing initiatives and leveraged referral networks to promote business development.
  • Met with vendors to assess products, inquire about services and negotiate pricing.
  • Collaborated with creative teams to develop visually appealing marketing materials for print and digital channels.
  • Boosted lead generation through the creation of engaging content for social media platforms.
  • Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts
  • Worked closely with in-house design team to develop visuals for content.
  • Managed cross-functional teams to successfully execute product launches and promotional events.
  • Created customized marketing materials to increase product awareness.

Nurses Aide

Ayden Health Care
04.2018 - 01.2023
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Used microsoft and excel to maintain records of services performed and apparent condition of patients.
  • Earned recognition from patients, families, and supervisors for consistently displaying compassion, attentiveness, and dedication towards improving overall patient experience and satisfaction.
  • Reduced instances of bedsores by regularly turning and repositioning patients as per care plan.

Education

High School Diploma -

Associates - Health Termanology/ Nursing

Alternative Health Care
Cincinnati, OH
03.2019

Certificate - Advanced Tech And Computer

Taylor Training
Fairfield Ohio
01.2018

Skills

  • Communications
  • Computer literacy
  • Management
  • Negotiation and assessment
  • Customer Service
  • Allergy Management
  • Emotional and Social Support
  • Activities of Daily Living (ADL) Support
  • Promoting Healthy Habits
  • Data Entry
  • Laboratory Testing
  • Time Management
  • Listening Skills
  • Cash Handling
  • Scheduling
  • Verbal and written communication
  • Problem-solving skills
  • Hospitality services
  • Front Office Management
  • Sensitive information handling
  • Work Prioritization
  • Administrative Skills
  • Scheduling appointments
  • Skilled in Microsoft, Excel
  • File Management
  • Meeting Scheduling
  • Task Delegation
  • Basic accounting
  • Researching skills
  • Inventory Control
  • Performance Improvement
  • Spreadsheet tracking
  • Departmental support
  • Business Administration
  • Office supplies inventory management
  • Document Control
  • Calendar Management
  • Document Management

Timeline

Front Desk Receptionist

Best Western Hotel
11.2022 - Current

Administrator

Bill Support Hand
02.2021 - 04.2024

Nurses Aide

Ayden Health Care
04.2018 - 01.2023

Marketing Specialist

Leena Catering
03.2018 - 03.2024

Real Estate Manager

Teeperry Property InvestmentReal Estate
07.2016 - 04.2024

High School Diploma -

Associates - Health Termanology/ Nursing

Alternative Health Care

Certificate - Advanced Tech And Computer

Taylor Training

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TALEENA Perry