Taleija Capers
1515 Benton Blvd ,GA
Summary
Dynamic concierge professional with over two years of experience in delivering exceptional customer service and enhancing guest experiences. Expertise in managing operations, coordinating valet services, and cultivating a welcoming atmosphere for residents and visitors. Proven track record of maintaining high productivity in fast-paced environments while adhering to established protocols. Committed to fostering positive relationships and creating memorable interactions that leave a lasting impression.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Orphanage Personal Assistant
Personal Foundation Charity
WFH
- Current
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
Warehouse Associate
Serena & Lily
Rincon, GA
02.2025 - Current
- 1 year experienced Forklift/clamp operator
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Concierge
OKATIE Pines
02.2023 - 03.2025
- - Greet guests and family members, delivering exceptional customer service.
- Answer calls promptly and efficiently.
- Manage valet parking operations.
- Supervise building operations in absence of managers.
- Ensure a welcoming environment for residents and visitors.
Warehouse Lead
FedEx
09.2020 - 02.2025
- Streamlined package processing and handling for improved efficiency.
- Achieved daily targets through high productivity levels.
- Collaborated with team to enhance overall workflow efficiency.
- Adhered to safety protocols and guidelines to minimize risk.
- Fostered a positive work environment through active contribution.
- Trained and mentored team members on equipment usage and inventory management best practices.
Education
Bachelor's - Criminal Justice
Claflin University
OrangeburgHigh school diploma - undefined
Wade Hampton High School
6 2019
Skills
- Customer Service
- Guest Relations
- Valet Operations Management
- Building Operations Supervision
- Communication Skills
- Team Collaboration
- Safety Protocols Adherence
- Productivity Optimization
- Welcoming Atmosphere Creation
- Strong work ethic
- Multitasking and organization
Personal Information
Employment History
2025
Certification
Forklift,clamp,epj certified
Timeline
Warehouse Associate
Serena & Lily
02.2025 - Current
Concierge
OKATIE Pines
02.2023 - 03.2025
Warehouse Lead
FedEx
09.2020 - 02.2025
Orphanage Personal Assistant
Personal Foundation Charity
- Current
High school diploma - undefined
Wade Hampton High School
Bachelor's - Criminal Justice
Claflin University