talein hugee-james
Philadelphia,PA
Summary
professional summary
Overview
10
10
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Clayton, North Carolina
02.2025 - Current
- Checked for safety hazards and took corrective action when necessary.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Investigated all reported incidents of theft or vandalism on premises.
- Assisted in the development and implementation of security policies and procedures.
- Adhered to post orders while maintaining a visible presence around the property.
- Assisted with crowd control during large events held at the facility.
Ramp Agent
Unifi
Morrisville, North Carolina
08.2024 - Current
- Monitored weather conditions regularly in order to adjust operations accordingly when needed.
- Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
- Ensured proper weight balance on aircrafts by placing heavy items in the aft of the plane.
- Assisted passengers in finding their lost luggage at baggage claim areas.
- Conducted daily safety inspections of ramps and runways ensuring no debris or foreign objects were present before takeoff.
- Utilized two-way radio communication systems to communicate between ramp agents and pilots and ground crew personnel.
- Organized baggage carts for loading onto planes accurately according to airline specifications.
- Maintained accurate records of all GSE used throughout shift.
- Followed safety procedures such as using reflective gear while working on the ramp.
Technician
Pep Boys
Fuquay, NC
03.2024 - Current
- Calibrated, maintained and repaired equipment for reliable performance.
- Developed relationships with customers through follow-up communication.
- Diagnosed errors and technical problems to determine proper solutions.
- Worked closely with vendors to resolve warranty claims on defective products.
- Repaired small engine equipment, independently diagnosing and fixing problems.
- Established and followed timetable to complete repairs and maintenance.
- Handled repair work on mechanical, hydraulic and electrical systems of diverse vehicles.
- Diagnosed problems using manual, visual and computer-assisted methods.
- Test drove vehicles to confirm safe and proper operation.
- Maintained repair records, maintenance records and work logs.
- Assisted customers in understanding repair needs and options for their vehicles.
- Repaired and replaced damaged or worn parts, such as brake pads and wheel bearings.
- Performed routine maintenance tasks, including oil changes, tire rotations, and filter replacements.
Airport Ramp Agent
Avelo
Morrisville, NC
04.2023 - 02.2024
- Maintained accurate records of all services performed for reporting purposes.
- Inspected the condition of aircrafts prior to take off to ensure they were in compliance with regulations.
- Verified that all necessary documents are completed accurately before each flight departure.
- Communicated effectively with passengers, pilots, and other airline personnel in order to ensure safe operations.
- Collaborated closely with fellow team members in order to complete tasks quickly and accurately.
- Conducted routine maintenance checks on ground support equipment such as belt loaders and tow tractors.
Airport Ramp Agent
Jet Blue
Morrisville, NC
06.2022 - 05.2023
- Assisted in baggage handling including sorting and loading and unloading from conveyor systems.
- Efficiently tracked inventory using computer programs related to cargo management systems.
- Collaborated closely with fellow team members in order to complete tasks quickly and accurately.
- Conducted routine maintenance checks on ground support equipment such as belt loaders and tow tractors.
- Provided customer service assistance by assisting passengers with any needs or concerns they may have had at the airport terminal.
- Assisted with ramp security measures such as searching bags prior to loading them onto an aircraft.
Warehouse Associate
FedEx
Durham, North Carolina
04.2022 - 06.2022
- Ensured quality control standards were met during receiving process.
- Filled out and submitted customer invoices for verification.
- Operated forklifts and pallet jacks to transport shipments and equipment.
- Replenished shelves with incoming stock orders and performed daily spot checks on inventory.
Concession Stand Worker
Paragon Movie Theater
Cary, NC
04.2022 - 05.2022
- Utilized effective communication techniques when interacting with customers or coworkers in person or on the telephone.
- Maintained accurate records related to sales volume and cash flow activities for review purposes.
- Demonstrated strong organizational skills by stocking shelves with merchandise and ensuring inventory levels remain adequate throughout shifts.
- Prepared various food items such as hot dogs, popcorn, nachos, pretzels, pizza slices according to established recipes.
- Followed proper sanitation guidelines when handling food products to maintain freshness and prevent contamination.
- Processed refunds or exchanges in accordance with the store's policy promptly upon request of the customer.
Warehouse Associate
Fedex
Long Island City, NY
09.2021 - 04.2022
- Communicated effectively with vendors regarding stock availability.
- Added padding and cushions to packages to protect fragile merchandise.
- Replenished shelves with incoming stock orders and performed daily spot checks on inventory.
- Operated forklifts and pallet jacks to transport shipments and equipment.
- Packaged and sealed products according to order size and specifications.
- Ensured quality control standards were met during receiving process.
- Moved products and equipment to appropriate locations to maintain workspace cleanliness.
Delivery Associate
Fresh Direct
Bronx, NY
01.2021 - 06.2021
- Followed all safety regulations and procedures when handling packages.
- Reported damaged products and workplace incidents to supervisors for review.
- Loaded and unloaded packages from trucks, consistently meeting deadlines.
- Utilized heavy machinery and hand tools to move and load packages.
Sales Associate
Jimmy Jazz
Manhattan, NY
12.2019 - 12.2020
- Utilized relevant map programs and GPS systems to navigate routes.
- Adhered to all company policies regarding safe handling of merchandise including proper lifting techniques.
- Assisted with loading and unloading items into vehicles according to weight distribution guidelines.
- Inspected vehicles before each shift for any potential mechanical issues or damages.
- Successfully completed deliveries within specified time frames while maintaining safety standards at all times.
- Kept detailed records of deliveries including package information, location, time delivered.
- Provided exceptional customer service by answering questions about products, services, and pricing policies.
Retail Sales Associate
Walgreens
Brooklyn, NY
05.2020 - 08.2020
- Met merchandising standards by keeping store stocked and products faced.
- Encouraged customers to make additional purchases and suggested relevant items.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Maintained inventory records for restocking purposes.
- Assisted with training and mentoring new team members.
- Maximized profits through effective cross-selling strategies during checkout process.
- Kept work area clean, organized and free of clutter at all times.
Health Aide Assistant
Cobble Hill Rehabilitation Center
Brooklyn, NY
06.2015 - 09.2015
- Performed vital signs monitoring and documented changes in patient conditions.
- Prepared meals for patients according to individual dietary needs and restrictions.
- Monitored food intake levels of assigned patients on a regular basis.
- Educated family members about homecare services available for their loved ones.
- Regularly attended continuing education classes related to health aide topics.
- Maintained an organized work environment by stocking medical supplies and disposing of hazardous materials.
- Assisted with mobility needs of patients using wheelchairs, walkers or canes as needed.
Education
High School Diploma -
Origins High School
NY06.2019
Skills
- Equipment Operations
- Aviation and Transportation
- Industry Best Practices
- Inquiry Response
- External Servicing
- Belt Conveyors
- Baggage Oversight
- Privacy Protocols
- Servicing vehicles
- Hand and power tools
- Work Order Management
- Price Quoting
- Brake Systems
- Road-Worthiness Evaluations
- Performance tuning
- Exhaust systems
- Transmission repair
Languages
English, Native
Timeline
Security Officer
Allied Universal Security Services
02.2025 - Current
Ramp Agent
Unifi
08.2024 - Current
Technician
Pep Boys
03.2024 - Current
Airport Ramp Agent
Avelo
04.2023 - 02.2024
Airport Ramp Agent
Jet Blue
06.2022 - 05.2023
Warehouse Associate
FedEx
04.2022 - 06.2022
Concession Stand Worker
Paragon Movie Theater
04.2022 - 05.2022
Warehouse Associate
Fedex
09.2021 - 04.2022
Delivery Associate
Fresh Direct
01.2021 - 06.2021
Retail Sales Associate
Walgreens
05.2020 - 08.2020
Sales Associate
Jimmy Jazz
12.2019 - 12.2020
Health Aide Assistant
Cobble Hill Rehabilitation Center
06.2015 - 09.2015
High School Diploma -
Origins High School