Talela Middleton

• Ensured smooth operations by ordering supplies, maintaining patient records, and securing access to the unit.

• Handled sensitive patient information with confidentiality, scanning and filing critical documents into secure systems.

• Supported nurses and staff by triaging calls and coordinating communications

• Greeted patient families with compassion and empathy.

• Acquired proficiency in Microsoft Office, Word, and Excel to streamline administrative tasks.

• Welcomed clients, managed appointment schedules, and maintained accurate filing systems.

• Routed messages, coordinated appointments, and directed personnel efficiently.

• Conducted nightly security checks, distributed medications, and maintained proper documentation.

• Offered morale support to individuals in recovery, ensuring a safe and supportive environment.

• Supported shelter residents by adhering to rules and regulations and prioritizing safety.

• Distributed medications to residents and maintained accurate, up-to-date records

• Designed engaging and educational activities for children, fostering their development.

• Managed household upkeep, including cooking and transportation for children.

• Demonstrated patience and maturity in handling challenging situations.

• Resolved customer complaints, provided employee support, and ensured operational efficiency.

• Oversaw store operations, including opening and closing procedures and stock management.

• Trained and supervised staff to maintain a high level of customer service.

• Conducted regular audits to ensure inventory accuracy, identifying and reconciling discrepancies.

• Inspected products for quality assurance and maintained detailed records of inventory levels.

• Managed data entry to update and track inventory

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and clerical systems

• Skilled in managing sensitive information and maintaining confidentiality in compliance with privacy regulations

• Strong organizational abilities with expertise in inventory management, scheduling, and records maintenance

• Excellent communication and customer service skills, including call triaging and visitor management

• Adept at supporting healthcare teams in fast-paced environments and ensuring operational efficiency

Does this align with your experience, or would you like me to emphasize other skills?