Summary
Overview
Work History
Education
Skills
Timeline
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Talena Martin

Kansas City,MO

Summary

Dynamic with a proven track record, excelling in customer service and time management. Demonstrated ability to enhance customer satisfaction and team cohesion, with a keen eye for detail and a commitment to maintaining high safety and cleanliness standards. Skilled in computer usage and adept at creating positive, efficient work environments.

Overview

3
3
years of professional experience

Work History

Associate

Walmart
01.2024 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Consistently met deadlines and quality goals for accuracy and timeliness.

Ride Operator

Worlds of Fun Amusement Park
05.2023 - 09.2023
  • Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
  • Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
  • Enhanced rider experience by enforcing safety procedures and providing clear instructions.
  • Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
  • Managed emergency situations calmly, following established protocols to ensure guest safety and wellbeing.
  • Supported fellow team members in maintaining a cohesive work environment focused on guest satisfaction and safety adherence.

Cashier

QuikTrip
08.2021 - 10.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.


Education

High School Diploma -

Staley High School
Kansas City, MO
05-2024

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Flexible schedule
  • Cleaning and sanitation

Timeline

Associate

Walmart
01.2024 - 08.2024

Ride Operator

Worlds of Fun Amusement Park
05.2023 - 09.2023

Cashier

QuikTrip
08.2021 - 10.2022

High School Diploma -

Staley High School

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Talena Martin