Talia Brazil
Midland,TX
Summary
Dedicated and focused professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Pragmatic Assistant well-known for being hands-on dynamo with boundless energy to fulfill various tasks. Detailed team player with history excelling in fast-paced environments with little oversight and challenging goals. Offers friendliness and relationship-building skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Flooring Specialist
Home Depot
Midland, TX
06.2020 - Current
- Took measurements and studied floor sketches to calculate area to be floored and amount of materials needed.
- Removed existing flooring to prepare readiness and organization for the floor surfaces for new flooring.
- Swept, scraped and chipped dirt and irregularities from base surfaces and filled cracks with cement and putty to form smooth foundation.
- Maintained excellent communication, cleanliness and safety standards on work sites and projects, boosting customer satisfaction ratings 87%.
- Instructed customers, building managers and contractors on flooring maintenance and care procedures.
Cashier Team Lead
McDonald's Restaurant
Odessa, TX
01.2020 - 06.2020
- Trained team members on cash register operation and cash handling.
- Quickly and accurately counted drawers at start and end of each shift.
- Communicated with customers and team members to solve problems.
- Operated POS cash register and equipment to collect payments.
- Supervised cashiers to boost customer service levels, check accurate balance for transactions, and promote smooth operations.
- Monitored areas for security issues and safety hazards.
- Received and processed customer payments.
- Increased customer loyalty and retention.
Team Lead
Texas Burger
Odessa, TX
01.2019 - 03.2020
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Maintained Organization while maintaining cash drawer allocation
Direct Support Professional
State Supported Living Center
Abilene, TX
01.2018 - 01.2019
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
- Administered medication as directed by physician.
- Developed rapport to create safe and trusting environment for care.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
- Recorded status and duties completed in logbooks for management.
- Entrusted to handle confidential and sensitive situations in professional matter.
Education
Associate of Applied Science - Nursing Practice
Odessa College
Odessa, TX05.2023
Skills
- Data Entry
- Customer Service-Oriented
- Payment Processing
- Signature Verification
- Sorting and Filing
- Relationship Building
- Team Leadership
- Product Knowledge
- Meeting Sales Goals
- Loss Prevention
- Special Orders
- Positive Customer Engagement
- Critical Thinking
- Time Management
- Decision Making
- Clear Communication
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved machinery certification by completing training with accuracy and efficiency.
Certification
- Machinery License - 3 Months
Timeline
Flooring Specialist
Home Depot
06.2020 - Current
Cashier Team Lead
McDonald's Restaurant
01.2020 - 06.2020
Team Lead
Texas Burger
01.2019 - 03.2020
Direct Support Professional
State Supported Living Center
01.2018 - 01.2019
Associate of Applied Science - Nursing Practice
Odessa College
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