Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

TALIA BRISKEN

New Orleans,US

Summary

Throughout my career, I have honed my skills in addressing diverse customer needs, resolving issues efficiently, and maintaining a customer-first approach. My experience across various customer service roles has equipped me with a deep understanding of what it takes to ensure customer satisfaction, build trust, and turn challenges into opportunities. I thrive in environments where empathy, clear communication, and proactive problem-solving are key. My strong educational background has helped me develop an extensive work ethic and background in many different fields such as:


Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity.


Excels in adapting to fast-paced environments and driving technological advancements.


Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Thorough team contributor with strong organizational capabilities.


Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Child care professional prepared to provide attentive and compassionate care, fostering safe and stimulating environment. Known for collaborative approach, dependable support, and adaptability to changing needs. Skilled in child development, communication, and conflict resolution. Professional caregiver with solid background in child development and safety.


Skilled in creating nurturing environments, engaging activities, and effective behavior management. Strong team collaborator consistently achieving positive outcomes. Reliable and adaptable, meeting changing needs with ease.


Offering solid foundation in emergency response techniques and strong desire to grow within healthcare education field. Brings ability to quickly grasp and apply new concepts, excelling in public speaking and hands-on demonstration. Ready to use and develop instructional and life-saving skills.


Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional setting.


Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.


Overview

5
5
years of professional experience
1
1
Certification

Work History

Child Caregiver

  • Used positive reinforcement techniques to encourage patience and other positive behaviors in children
  • Used developmentally appropriate discipline to enforce rules and manage behavior
  • Sanitized dishes, tabletops, toys, and other frequently touched surfaces to prevent germs from spreading
  • Observed play activities in order to identify both positive and negative behaviors
  • Used positive behavior management techniques to improve social interactions and emotional development
  • Used behavior redirection observed play activities to identify positive behaviors and areas for improvement, and when necessary
  • Cared for children ranging from 5-8 year old with Autism; Developmental/Behavioral needs

Barista

Starbucks
01.2023 - Current
  • Prioritized drink requests while managing interruptions
  • Continued to broaden my understanding of coffee styles and varieties
  • Developed the ability to remember customer names and address them by name
  • Cleaned the counters, machines, utensils, and seating areas every day
  • Made product recommendations based on a thorough understanding of each customer's needs and preferences
  • Interacted with customers in a pleasant manner to promote a fun, positive atmosphere during busy periods
  • Espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment were all maintained and operated by me during certain shifts

Field Photography

Acaidian Realtors
02.2023 - 06.2024
  • Supported director of photography in creating mood boards, contributing to visual aesthetic of productions.
  • Produced and edited photos for marketing purposes
  • worked closely with realtors and their visions

Manager\Electronic Repair Technician

Chief Mobile
03.2023 - 05.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved marketing to attract new customers and promote business.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.

Electronics Repair Technician

Chief Mobile
03.2023 - 05.2024
  • Maintained high-quality standards by conducting thorough testing procedures following each repair job.
  • Assisted customers in understanding proper care and maintenance routines for their devices, prolonging product lifespans as a result.
  • Consistently met or exceeded performance metrics, demonstrating exceptional technical proficiency in electronics repair work.
  • Reduced repair time for complex issues by implementing effective troubleshooting techniques.
  • Enhanced customer satisfaction by diagnosing and repairing electronic devices efficiently and accurately.
  • Minimized return rates through meticulous attention to detail when completing repairs, ensuring long-term reliability of devices serviced.
  • Kept up-to-date with industry advancements for improved diagnostic processes and enhanced device functionality after repairs.
  • Collaborated closely with manufacturers'' support teams when addressing specific hardware or software issues not covered under warranty terms.
  • Delivered outstanding customer service experience by providing clear explanations of repairs needed and potential costs involved.
  • Participated in continuous learning opportunities, staying current on emerging technologies and techniques to maintain a competitive edge within the industry.

Carpenter

Scott’s Shop
08.2021 - 09.2023
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
  • Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
  • Demonstrated close attention to detail to verify quality and accuracy of work.
  • Optimized workspace organization by maintaining a clean, safe, and efficient work environment throughout each project''s duration.
  • Reduced material waste by precisely measuring, cutting, and assembling lumber for various construction projects.
  • Collaborated with other skilled tradespeople to ensure seamless integration of carpentry work within larger construction projects.
  • Cut, shaped and installed siding, roofing and framing to protect interior of properties from harsh weather conditions.

Drive-Thru Cashier

Taco Bell
08.2022 - 12.2022
  • Cash Handled
  • Maintained Sanitation
  • Insured Customer Satisfaction

Front of house staff/Baker

Great American Cookies
06.2022 - 08.2022
  • Cashier
  • Bake Prepped
  • Baked
  • Cake and Cookie designed

DoorDash/Instacart Shopper

DoorDash & Instacart
01.2021 - 05.2021
  • 5 Star Driver

Front of House Staff

Chick-fil-A
05.2020 - 11.2020
  • Greeted customers with a smile and provided them with helpful, friendly service
  • Proficiently handled cash and long lines
  • Assisted Customers different needs and requirements using basic ASL, Physical needs & Social Stock
  • Maintained sanitation
  • Ran food under time limit to businesses
  • Deescalated situations maintaining a calm but attentive demeanor; Remaining personable yet professional

Education

High School - Medical Terminology, Nutrition & Wellness, Scribe training, Medical Laws & Liabilitys, Medical Billing and coding

PennFoster

Emergency Medicine

Nemsa
New Orleans, LA
12.2024

Mueller Reports
New Orleans, LA
05.2023

Medical Scribe
New Orleans, LA
03.2020

Skills

  • Strong verbal communication
  • Data entry
  • Report writing
  • Self-motivated
  • Powerful negotiator
  • Conflict resolution
  • Data analysis
  • Client assessment and analysis
  • Team Leadership
  • Team liaison
  • Adaptable
  • Motivated learner
  • Thrive under pressure
  • Child development
  • CPR training
  • Child development support
  • Circuit analysis
  • Microcontroller programming
  • Diagnostic testing
  • Digital electronics
  • Advanced troubleshooting
  • Documentation and reporting
  • Marketing
  • Sales management
  • Customer relationship management (CRM)
  • Negotiation
  • Staff training
  • Medical emergency preparedness
  • Respiratory arrest management
  • Anatomy and physiology
  • First aid and CPR
  • Infant life support
  • Adult life support
  • CPR and AED
  • Scientific terminology
  • Material preparation
  • Health education classes
  • Prevention strategies
  • Retail sales techniques
  • Retail and wholesale sales
  • Professional telephone demeanor
  • Order processing
  • Product knowledge
  • Microsoft Excel
  • Customer service
  • Call center experience

Additional Information

Worked in Carpentry., Gained knowledge and repair skills on electronics., Joined extracurriculars in High school involving Senior care, Group Behavioral counseling & Sports.

Certification

  • CPR/AED Certification
  • Basic Life Support Certification (BLS)
  • First Aid Certification
  • [Class D] Driver's License

Timeline

Manager\Electronic Repair Technician

Chief Mobile
03.2023 - 05.2024

Electronics Repair Technician

Chief Mobile
03.2023 - 05.2024

Field Photography

Acaidian Realtors
02.2023 - 06.2024

Barista

Starbucks
01.2023 - Current

Drive-Thru Cashier

Taco Bell
08.2022 - 12.2022

Front of house staff/Baker

Great American Cookies
06.2022 - 08.2022

Carpenter

Scott’s Shop
08.2021 - 09.2023

DoorDash/Instacart Shopper

DoorDash & Instacart
01.2021 - 05.2021

Front of House Staff

Chick-fil-A
05.2020 - 11.2020

Child Caregiver

High School - Medical Terminology, Nutrition & Wellness, Scribe training, Medical Laws & Liabilitys, Medical Billing and coding

PennFoster

Emergency Medicine

Nemsa

Mueller Reports

Medical Scribe
TALIA BRISKEN