Talia Capranelli
Castle Pines,CO
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
8
8
years of professional experience
Work History
Owner
Peak & Polish Cleaning
06.2023 - Current
- Founded and manage residential and commercial cleaning business, overseeing daily operations, scheduling, and client relations.
- Handle administrative functions including contracts, invoicing, budgeting, and record-keeping.
- Facilitated new hire orientation sessions and training activities.
- Developed onboarding materials and resources for employee reference.
- Assisted employees in completing necessary documentation and forms.
- Develop and implement marketing strategies to expand client base and maintain long-term customer relationships.
- Manage problem-solving and conflict resolution with clients, demonstrating strong communication and organizational skills.
Chiropractic Assistant
Bannon Clinic of Chiropractic
09.2020 - 05.2023
- Managed front-desk operations and scheduling for high-volume clinic serving 70+ patients weekly.
- Processed patient payments, maintained organized records, and supported insurance billing.
- Ensured HIPAA-compliant handling of confidential medical information.
- Answered patient inquiries and provided professional, compassionate customer service.
- Maintained cleanliness and functionality of office environment.
Host
Perry's Steakhouse
04.2019 - 04.2020
- Greeted and seated guests professionally in upscale dining setting.
- Managed reservation scheduling and communicated effectively with customers by phone and in person.
- Maintained an organized seating chart to optimize dining flow and reduce wait times.
- Assisted management with guest communications and large-party coordination.
To-Go Specialist
Chili's Bar and Grill
11.2017 - 03.2019
- Handled phone orders and managed point-of-sale system for fast-paced to-go operations.
- Coordinated customer pickup logistics, payment processing, and order accuracy.
- Maintained organized and clean prep areas under high-pressure conditions.
- Provided friendly and efficient customer service to ensure repeat business.
Education
Bachelor of Science - Criminal Justice Administration
University of Phoenix
08.2023
High School Diploma -
Colorado Preparatory Academy
05.2020
Skills
- Recruitment and hiring
- Data entry and records management
- Microsoft Office and Google Workspace proficiency
- Client communication
- Scheduling and calendar coordination
- Cross-platform (Mac and PC)
- Problem solving and conflict resolution
- Time management
- Confidential information handling
- Team collaboration
Timeline
Owner
Peak & Polish Cleaning
06.2023 - Current
Chiropractic Assistant
Bannon Clinic of Chiropractic
09.2020 - 05.2023
Host
Perry's Steakhouse
04.2019 - 04.2020
To-Go Specialist
Chili's Bar and Grill
11.2017 - 03.2019
Bachelor of Science - Criminal Justice Administration
University of Phoenix
High School Diploma -
Colorado Preparatory Academy
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