Talia Cornejo
Wentzville,MO
Summary
Accomplished Onboarding Specialist (Nominated for Company CAREnection Award in 2023) with a proven track record at Medical Solutions, enhancing employee integration through effective policy understanding and organizational development. Excelled in personnel management and procedure compliance, significantly improving onboarding efficiency. Demonstrates exceptional analytical skills and a professional demeanor, ensuring seamless employee transitions and superior performance tracking.
Overview
5
5
years of professional experience
Work History
Onboarding Specialist
Medical Solutions
10.2022 - 07.2024
- Developed and updated onboarding materials, keeping pace with changes to healthcare protocol and company requirements.
- Created smooth processes to help healthcare professionals adjust to company policies and procedures.
- Put together healthcare/hospital files and collected required digital or physical information to meet requirements.
- Reviewed onboarding processes regularly, identifying and correcting deficiencies.
- Worked closely with employees, answering questions and addressing various concerns during onboarding process.
- Helped employees complete and submit required paperwork, and documents.
- Collaborated with different staff and management to facilitate State, hospital and department-specific onboarding requirements.
Lead Front Desk Agent
Ameristar Casino Resort Spa St. Charles
06.2021 - 10.2022
- Quickly answered calls and routed to proper guest or department using multiline phone system.
- Communicated problems regarding guest rooms to housekeeping services and maintenance personnel.
- Executed positive demeanor to each and every visitor approaching front desk.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment, and shopping activities.
- Oversaw fast-paced front desk operations and guests' needs.
- Guided and trained new employees to become familiar with front desk operations.
- Scheduled drivers performing valet service in accordance with their availability.
Phone Receptionist (Per Diem)
B. Woody's Tree Service
01.2019 - 06.2021
- Routed incoming mail and messages to relevant personnel without delay.
- Tracked important information in QuickBooks and ran reports or generated graphs using data.
- Answered the phone with friendly greeting, assisted with general questions, and booking appointments.
- Interacted with clients to receive orders, direct activities, and communicate instructions.
- Handled assignments independently with good judgement and critical thinking skills.
- Confirmed appointments, communicated with clients, and updated client records.
- Assisted internal staff with clerical and administrative needs to maximize efficiency.
Education
High School Diploma -
Wentzville Holt High School
Wentzville, MO05.2019
Skills
- Performance Tracking
- Policy understanding
- Personnel Management
- Report Preparation
- Procedure Compliance
- Clerical Oversight
- Drug Testing
- Employee Relations
- Work Complaint Handling
- Organizational Development
- New Hire Onboarding
- Professional Demeanor
- Analytical Skills
Timeline
Onboarding Specialist
Medical Solutions
10.2022 - 07.2024
Lead Front Desk Agent
Ameristar Casino Resort Spa St. Charles
06.2021 - 10.2022
Phone Receptionist (Per Diem)
B. Woody's Tree Service
01.2019 - 06.2021
High School Diploma -
Wentzville Holt High School
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