TALIA COSTON
Inglewood,CA
Summary
Serves in City of Los Angeles Library Department, facilitating access to educational resources and community programs for youth and families. Experience with LAUSD’s Beyond the Bell program includes mentoring elementary students and creating engaging activities that promote positive development. Proven leadership in team management and customer service, alongside a dedication to underprivileged communities, aligns well with the requirements of this role.
Overview
11
11
years of professional experience
Work History
Administrative Clerk
City of Los Angeles - Library Department
Los Angeles, USA
09.2023 - Current
- Provide frontline support to community members, assisting youth and families with access to library resources, digital tools, and educational programming.
- Coordinate scheduling, maintain accurate records, and support program delivery to strengthen community engagement.
- Deliver responsive customer service, resolving inquiries with professionalism and care.
- Support staff in outreach efforts, ensuring services are accessible and inclusive for diverse populations.
- Organized community events and programs to promote library engagement.
Manager
Shape House
Santa Monica, USA
03.2021 - 08.2023
- Supervised and motivated a high-performing team, fostering a supportive and positive environment for staff and clients.
- Coordinated daily operations, balancing administrative duties with hands-on mentorship of employees.
- Built strong client relationships by providing personalized service and cultivating trust.
- Promoted health, safety, and wellness standards to maintain a welcoming community environment.
Administrative Assistant
Broken Nails LA
Los Angeles, USA
03.2020 - 04.2021
- Streamlined scheduling and supported client services with efficiency and care.
- Expanded community reach through digital engagement and social media initiatives.
- Managed product procurement and maintained accurate records to support small business growth.
Client Success Specialist
Ordermark
Los Angeles, USA
06.2019 - 02.2020
- Partnered with clients to ensure seamless operations, providing direct support and problem-solving.
- Facilitated training on digital tools and platforms, enhancing client capacity and independence.
- Developed strong communication skills while balancing the needs of multiple stakeholders.
Supervision Aide
LAUSD - Beyond the Bell
Los Angeles, USA
08.2014 - 06.2019
- Supervised and mentored 25+ elementary school students daily, ensuring their safety and wellbeing.
- Designed and led interactive activities to promote teamwork, creativity, and positive social development.
- Built meaningful relationships with students, supporting their personal and academic growth.
- Assisted educators in managing classroom behavior and fostering a positive environment.
- Supported staff in coordinating logistics for special events and field trips.
Education
High School Diploma -
Westchester High School
Los Angeles, CA06.2010
Some College (No Degree) - Psychology
Santa Monica College
Santa Monica, CASkills
- Community outreach
- Program development
- Effective communication
- Conflict resolution
- Record management
- Workflow management
Community Service
- Feed The Streets LA: Support initiatives providing meals and resources to unhoused individuals.
- Elementary School Volunteer: Assist with school events and youth-focused activities to strengthen community ties.
Timeline
Administrative Clerk
City of Los Angeles - Library Department
09.2023 - Current
Manager
Shape House
03.2021 - 08.2023
Administrative Assistant
Broken Nails LA
03.2020 - 04.2021
Client Success Specialist
Ordermark
06.2019 - 02.2020
Supervision Aide
LAUSD - Beyond the Bell
08.2014 - 06.2019
High School Diploma -
Westchester High School
Some College (No Degree) - Psychology
Santa Monica College
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