Talia De Los Santos Valdez
The Bronx,NY
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
8
8
years of professional experience
2020
2020
years of post-secondary education
Work History
Sales Associate
The UPS Store Inc.
New York
01.2023 - Current
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Bagged or packaged purchases and wrapped gifts.
- Placed special orders or called other stores to find desired items.
Sales Associate
Whole Foods Market Inc
New York
02.2021 - 01.2022
- Stocked shelves and organized merchandise for easy customer access.
- Collaborated with team members to improve sales strategies and promotions.
- Handled customer inquiries and resolved issues efficiently and professionally.
- Helped customers find specific products, answered questions, and offered product advice.
Sales Associate
Zara Inc.
New York, New York
07.2018 - 01.2022
- Assisted customers in selecting clothing and accessories to meet their needs.
- Maintained visual merchandising standards to enhance store presentation.
- Processed transactions accurately using point-of-sale systems.
- Stocked shelves and organized merchandise for easy customer access.
- Provided exceptional customer service to ensure a positive shopping experience.
- Participated in training sessions to learn about new products and company policies.
- Greeted customers and provided exceptional customer service.
Kitchen
Burger King
Yonkers, New York
08.2017 - 08.2018
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
International Community High School
The Bronx, NYSkills
- Customer service
- Visual merchandising
- Inventory management
- Point-of-sale operation
- Cash handling
- Team performance
- Reliable and punctual
Timeline
Sales Associate
The UPS Store Inc.
01.2023 - Current
Sales Associate
Whole Foods Market Inc
02.2021 - 01.2022
Sales Associate
Zara Inc.
07.2018 - 01.2022
Kitchen
Burger King
08.2017 - 08.2018
International Community High School
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