Summary
Overview
Work History
Education
Skills
Timeline
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Talia DiSalvia

Vineland,NJ

Summary

I am a dedicated worker and always willing to go above and beyond. i am a fast learner and eager to learn new things.

Overview

9
9
years of professional experience

Work History

Office Receptionist

R&G Landscape Supply
03.2020 - 04.2020
  • Demonstrated strong multitasking skills by handling multiple phone lines while assisting walk-in clients simultaneously.
  • Consistently provided exceptional customer service by addressing inquiries professionally and resolving issues efficiently.
  • Increased office productivity by maintaining inventory of essential supplies and placing orders when needed.
  • Contributed to a welcoming office environment through consistent upkeep of reception area cleanliness and organization.
  • Improved client relations with friendly and professional in-person greetings, ensuring a positive first impression of the company.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Enhanced customer satisfaction by promptly answering incoming calls and directing them to the appropriate department.
  • Responded to inquiries from callers seeking information.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Managed multiple tasks and met time-sensitive deadlines.

Traffic Control Flagger

Traffic Plan
02.2019 - 08.2019
  • Calmly managed clearing of path during passage of emergency vehicles.
  • Provided essential instructions to foremen, crew chiefs and other flaggers.
  • Collaborated with construction crews and project managers to establish optimal traffic flow patterns during roadwork operations.
  • Maintained constant communication with fellow flaggers to ensure smooth coordination of traffic control efforts.
  • Demonstrated strong decision-making skills when determining appropriate actions in response to changing conditions or emergencies within the work zone.
  • Used flagging tools such as stop and slow paddle and red flag.
  • Patiently directed motorists towards detours and alternate routes.
  • Established a positive rapport with the public by answering questions about construction activities courteously and professionally whenever approached near the worksite.
  • Actively alerted construction crew about vehicles failing to obey signals, preventing accident and injury.
  • Increased worker safety by promptly reporting any hazardous conditions or incidents observed on job sites.
  • Familiar with use of hand signaling procedures.
  • Managed stress effectively while working in high-pressure environments with heavy traffic volumes and challenging weather conditions.
  • Handled unexpected events or emergencies calmly and efficiently, minimizing disruptions to traffic flow and work progress.
  • Utilized a variety of signaling equipment, including flags, signs, and radios, to effectively communicate with motorists and crew members.
  • Professionally communicated with motorists stuck in stopped traffic.
  • Organized and maintained site equipment during slow hours.
  • Enhanced safety for both drivers and workers by closely monitoring work zones and adjusting flagging signals accordingly.
  • Ensured timely project completion by consistently arriving on-site punctually and prepared to begin work immediately.
  • Intimately familiar with flagging safety regulations and equipment as published by OSHA.
  • Promoted teamwork among fellow flaggers by offering assistance when needed and sharing best practices for improved performance overall.
  • Participated in ongoing training programs related to traffic control procedures, road safety regulations, and first aid techniques.
  • Assisted in the implementation of effective traffic management plans for various construction projects.
  • Improved traffic flow by efficiently directing vehicles and pedestrians at construction sites.
  • Provided clear instructions to motorists regarding detours or alternate routes during road closures or delays.
  • Conducted regular inspections of traffic control equipment to ensure proper functioning and compliance with safety standards.
  • Contributed to an accident-free work zone by maintaining a strong focus on safety precautions and proactively addressing potential hazards.
  • Controlled flow of automotive traffic under direction of project supervisor.
  • Developed advanced traffic routing plans in metropolitan areas.
  • Reduced accidents in work zones by strictly adhering to federal, state, and local traffic regulations.
  • Controlled flow of traffic through construction areas and work zones on busy highways and interstates.
  • Managed work zones using large signs and hand signals to direct traffic.
  • Warned construction crews of approaching vehicles that failed to stop in effort to prevent injuries and accidents.
  • Spoke clearly and confidently to drivers to provide detour routes and direct around work areas.
  • Controlled drivers' speed, movement and routes with hand signals and signs.
  • Put out barrels and cones to prevent driver access to specific roads or areas.

Food Service Worker

ShopRite
03.2013 - 01.2018
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Developed and maintained positive relationships with customers to enhance service.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Learned other teammates' work tasks to train as backup.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
  • Assisted in inventory management, ordering supplies, and minimizing food spoilage.
  • Participated in regular trainings to stay current on industry best practices and trends.
  • Streamlined food preparation processes for increased efficiency and reduced waste.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
  • Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
  • Ensured consistency in presentation of dishes by closely following plating guidelines.
  • Contributed to cost control measures by monitoring portion sizes and reducing waste.
  • Contributed to menu development, incorporating seasonal ingredients and customer feedback.
  • Cleaned and organized kitchen, dining and service areas.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Monitored food quality and freshness throughout day.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Cut, sliced and ground meat, poultry and seafood to prepare for cooking.

Team Member

Taco Bell
06.2011 - 02.2013
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
  • Monitored and verified all merchandise was properly priced and labeled.

Education

High School Diploma -

Cumberland Regional High School
Bridgeton, NJ
06.2011

Skills

  • Maintaining Office Supplies
  • Filing systems
  • Appointment Scheduling
  • Typing Speed
  • Organization skills
  • Telephone skills
  • Time Management
  • Customer/Client relations
  • Customer and client relations
  • Verbal and written communication
  • Scheduling appointments
  • Scheduling
  • Schedule Management
  • Bookkeeping
  • Problem-Solving
  • Customer Service
  • Attention to Detail
  • Basic Math
  • Catering Coordination
  • Inventory Management
  • Payment Processing
  • Customer Complaint Resolution
  • Conflict Resolution
  • Call Answering and Routing
  • Office equipment operations
  • Supply Management
  • Clerical Support
  • Multi-Line Telephone Systems

Timeline

Office Receptionist

R&G Landscape Supply
03.2020 - 04.2020

Traffic Control Flagger

Traffic Plan
02.2019 - 08.2019

Food Service Worker

ShopRite
03.2013 - 01.2018

Team Member

Taco Bell
06.2011 - 02.2013

High School Diploma -

Cumberland Regional High School

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Talia DiSalvia