Talia Knapp
palm bay,Florida
Summary
Proven in fast-paced environments, I excel in customer service and attention to detail, notably at 7 Brew and The Shack. My experience spans efficient crowd management to enhancing customer satisfaction through meticulous workmanship at El's Car Wash. Achievements include significantly improving service delivery by leveraging organizational skills and a calm, problem-solving and time efficent approach.
Overview
2
2
years of professional experience
Work History
Coffee Barista
7 Brew
10.2024 - Current
- Maintained and operated company equipment.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Food Runner, Host, Servers Assistant
The Shack
05.2024 - 08.2024
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Car Detailer, Sales Representative
El's Car Wash
01.2023 - 11.2023
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Provided exceptional customer service by addressing specific concerns or requests during the detailing process.
- Achieved superior results through meticulous attention to detail in all aspects of car detailing.
- Contributed to team objectives in fast-paced environment.
Education
Associate of Arts - Nursing
Eastern Florida State College
Cocoa, FL05-2025
Skills
- Customer Service
- Attention to Detail
- Multitasking
- Excellent Communication
- Organizational Skills
- Calm Under Pressure
- Problem-Solving
Timeline
Coffee Barista
7 Brew
10.2024 - Current
Food Runner, Host, Servers Assistant
The Shack
05.2024 - 08.2024
Car Detailer, Sales Representative
El's Car Wash
01.2023 - 11.2023
Associate of Arts - Nursing
Eastern Florida State College