TALIA KUTZEN
Charleston,SC
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
8
8
years of professional experience
Work History
Community Support Coordinator
Jewish Family Services Of Greater Charleston
01.2023 - Current
- Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
- Enlisted support of volunteers and collaborated with businesses and community groups.
- Planned and hosted on- and off-campus community service activities.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Monitored program performance and outcomes for successful delivery of services.
- Partnered with local organizations to expand access to social and community services.
- Researched best practices and developed strategies to improve program outcomes.
- Managed volunteer programs focused on providing community services to underserved populations.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
Direct Support Professional
Monadnock Developmental Services
01.2021 - 06.2022
- Assisted disabled clients to support independence and well-being.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Educated clients and family members on relevant topics to support independent living.
Team Supervisor
LifeTime Athletic Fitness
09.2015 - 06.2020
- Maintained understanding of overall business goals, tailoring new hires and continuing training towards reaching prescribed targets.
- Documented coaching and development sessions, corrective actions and performance improvement plans to help staff meet key performance indicators.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Built strong relationships with customers through positive attitude and attentive response.
Education
Bachelor of Science - Public Health
Keene State College
Keene, NH05.2022
Skills
- Cooperative and collaborative team member
- Outstanding interpersonal skills
- Strong verbal communication
- Energetic and organized
- Determined worker
- Enthusiastic and motivated
- Community Integration
- Scheduling Medical Appointments
- Mental Illness Treatment
- Data Entry
- Volunteer Scheduling
- Compassionate Patient Care
- Emergency Situations
- Effective Listening
- Creative Thinking
Timeline
Community Support Coordinator
Jewish Family Services Of Greater Charleston
01.2023 - Current
Direct Support Professional
Monadnock Developmental Services
01.2021 - 06.2022
Team Supervisor
LifeTime Athletic Fitness
09.2015 - 06.2020
Bachelor of Science - Public Health
Keene State College
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