Summary
Work History
Education
Skills
Timeline
Generic

Talia Lorenz

Norman,OK

Summary

Well-received receptionist with proven expertise in organization and time management honed at Skyline Vegas. Excelled in customer service and front desk operations, giving clients a relaxed and efficient experience. Demonstrated great verbal communication and data entry skills, improving client satisfaction and operational workflow. Achieved notable improvement in appointment scheduling accuracy, contributing to a seamless tour experience.



Work History

Receptionist

Skyline Vegas
04.2024 - 08.2024
  • Worked around helicopters, loading people in for their tours and providing information and safety regulations on the experience.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Made and confirmed appointments, updated appointments, and managed the calender and schedule for the tours.
  • Answered phone promptly and provided assistance and provided information and help about the tour experience.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.

Education

Bachelor of Science - Biology

University of Oklahoma
Norman, OK
05-2028

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Customer service
  • Verbal and written communication
  • Appointment scheduling
  • Front desk operations

Timeline

Receptionist

Skyline Vegas
04.2024 - 08.2024

Bachelor of Science - Biology

University of Oklahoma
Talia Lorenz