Talia Markussen
Omaha,Nebraska
Summary
Skilled professional motivated to enhance customer loyalty with exceptional service. Maintains well-stocked, organized stations ready for any need. Exceeds customer expectations by providing friendly, prompt and attentive service tailored to customer's preferences.
Overview
3
3
years of professional experience
Work History
Host/Server Assistant
Blue Sushi Sake Grill
Omaha, NE
05.2023 - Current
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Provided customers with accurate wait times and monitored waiting list.
- Took reservations over phone and in person.
- Processed payments from customers using a POS system.
Front of House Intern
Omaha Performing Arts
Omaha, NE
05.2023 - 08.2023
- Maintained accurate records of all activities performed throughout internship period.
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Set specific goals for projects to measure progress and evaluate end results.
Team Member
Dolci Ice Cream and Italian Desserts
Omaha, NE
05.2022 - 01.2023
- Restocked supplies of napkins, straws, spoons and other items as needed.
- Provided excellent customer service through friendly interactions with guests.
- Operated cash register to collect payments from customers.
Crew Member
Raising Cane's Restaurants
Omaha, NE
05.2021 - 05.2022
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Education
High School Diploma -
Omaha Central High School
Omaha, NE05-2023
Some College (No Degree) - Marketing
University of Nebraska - Lincoln
Lincoln, NESkills
- Server Support
- Customer Service
- Volunteer Services
- Community Outreach
- Professional Appearance
- Detail Oriented
Timeline
Host/Server Assistant
Blue Sushi Sake Grill
05.2023 - Current
Front of House Intern
Omaha Performing Arts
05.2023 - 08.2023
Team Member
Dolci Ice Cream and Italian Desserts
05.2022 - 01.2023
Crew Member
Raising Cane's Restaurants
05.2021 - 05.2022
High School Diploma -
Omaha Central High School
Some College (No Degree) - Marketing
University of Nebraska - Lincoln
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