Talia Morrison
Gassaway,WV
Summary
Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals.
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Ready to offer exceptional leadership and planning abilities to take on new role in any setting. Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level any position. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
Work History
Director of Operations
Bonazzo And Suesli Investigative Solutions
07.2020 - Current
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Developed systems and procedures to improve operational quality and team efficiency.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Mentored and coached team members to foster productive and engaging work environment.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
- Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
- Improved operational efficiency by streamlining processes and implementing innovative solutions.
- Keyholder
- Invoicing
- Accounting
- Quickbooks
- Ran payroll for all employees bi-weekly
- Preformed drug screening, hair follicles, dna, alcohol screens, mouth swabs, and background checks.
- Interacted well with customers to build connections and nurture relationships.
- Bank Deposits
- Repairs on gym equipment and vending machines
- Cleaning
- Microsoft Word and Excel
- Sending and receiving emails
Pharmacy Technician
Walker's Drug Store
02.2016 - 03.2020
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Entered and processed patients' prescriptions into internal system.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Managed opening and closing duties for pharmacy.
Pharmacy Technician
CVS Pharmacy
05.2007 - 02.2019
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Assisted customers with over-the-counter product selection, providing knowledgeable recommendations.
- Fostered strong relationships with local healthcare providers, promoting collaboration for optimal patient outcomes.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Counted and labeled prescriptions with correct item and quantity.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Entered and processed patients' prescriptions into internal system.
Education
No Degree - Early Childhood Education
Glenville State College
Glenville, WVHigh School Diploma -
Braxton County High School
Sutton, WV05.2009
Skills
- Business Management
- Quality Assurance
- Cost Control
- Schedule oversight
- Teamwork and Collaboration
- Decision-Making
- Organizational
- Customer Service
- Employee Relations
- Relationship Building
- Proficient in Microsoft Word and Excel
- Employee Motivation
- Goal Setting
Timeline
Director of Operations
Bonazzo And Suesli Investigative Solutions
07.2020 - Current
Pharmacy Technician
Walker's Drug Store
02.2016 - 03.2020
Pharmacy Technician
CVS Pharmacy
05.2007 - 02.2019
No Degree - Early Childhood Education
Glenville State College
High School Diploma -
Braxton County High School
Similar Profiles
Brandi RogersBrandi Rogers
Owner/Investigator at 1725 Investigative SolutionsOwner/Investigator at 1725 Investigative Solutions
Lindsay EvansLindsay Evans
Private Investigator at ISN Investigative SolutionsPrivate Investigator at ISN Investigative Solutions
Shilpa RanjitShilpa Ranjit
Operations Manager (Background Screening) at Investigative Solutions NetworkOperations Manager (Background Screening) at Investigative Solutions Network