Talia Peeler
Cheektowaga
Summary
Results-driven retail management professional with extensive expertise in managing high-performing teams/businesses and elevating the work flow experience. Proven ability to enhance operational efficiency and team performance through effective planning, communication and collaboration.
Overview
8
8
years of professional experience
Work History
Operations Leader
Sephora
02.2026 - Current
- Managed merchandise inventory and ensured accurate stock levels to support operational efficiency.
- Assisted in implementing new merchandising strategies to enhance product visibility and customer engagement.
- Coordinated team schedules to ensure optimal resource allocation and task completion.
- Analyzed operational data to identify trends and recommend process improvements.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Sales and Service Leader
Sephora
05.2024 - 02.2026
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Trained and mentored staff on product knowledge and sales techniques.
- Led a successful sales team by providing motivational coaching.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
Sales and Service Coordinator
Sephora
05.2023 - 05.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems to maintain operational efficiency.
- Maintained store organization and merchandising standards to attract customer engagement.
- Collaborated with team members to meet sales targets and promote new products.
- Trained new associates on company policies and customer service best practices.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Beauty Advisor
Ulta
06.2022 - 05.2023
- Advised clients on skincare and cosmetic products to enhance beauty routines.
- Demonstrated product application techniques to educate customers on usage and benefits.
- Maintained knowledge of current beauty trends and product launches to provide informed recommendations.
- Managed inventory levels, ensuring products were stocked and organized for optimal customer experience.
- Collaborated with team members to execute promotional events, driving sales and customer engagement.
Administrative Assistant
Unlock Academy
01.2021 - 02.2023
- Maintained accurate financial records using Excel and accounting software.
- Assisted in month-end closing activities, ensuring timely reporting.
- Collaborated with team to streamline data entry procedures, improving efficiency.
Front End Associate
Dick's Sporting Goods, Inc
12.2021 - 04.2022
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
Front End Associate
Sam's Club
04.2019 - 09.2019
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Front End Cashier
Wegmans
12.2017 - 06.2018
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced end-of-shift reports.
Education
Bachelor of Arts - International Relations
SUNY Buffalo State
Buffalo, NY05-2023
Skills
- People leader
- Operational excellence
- Result driver
- Business strategy
- Collaboration and teamwork
- Interpersonal and communication
- MS Office
- Key performance indicators
- Time management
- Work ethic
- Personal accountability
Timeline
Operations Leader
Sephora
02.2026 - Current
Sales and Service Leader
Sephora
05.2024 - 02.2026
Sales and Service Coordinator
Sephora
05.2023 - 05.2024
Beauty Advisor
Ulta
06.2022 - 05.2023
Front End Associate
Dick's Sporting Goods, Inc
12.2021 - 04.2022
Administrative Assistant
Unlock Academy
01.2021 - 02.2023
Front End Associate
Sam's Club
04.2019 - 09.2019
Front End Cashier
Wegmans
12.2017 - 06.2018
Bachelor of Arts - International Relations
SUNY Buffalo State