Talia Steuernagel
311 Governor Drive Allison Park,PA
Summary
Proven leader with a record of boosting sales and customer satisfaction at Francesca's Boutique. Skilled in cash handling and team leadership, I excel in creating positive shopping experiences and resolving issues effectively. My ability to train staff and implement safety protocols ensures operational excellence and safety compliance. Offering strong in leadership and teamwork, coupled with genuine eagerness to learn and grow in dynamic setting. Brings adaptable approach to managing operational processes and problem solving in high paced environments. I have side experience with working with cameras, photography, and videography.
Overview
1
1
year of professional experience
Work History
Shift Leader
Millie's Ice Cream
05.2024 - Current
- Trained new employees and assigned daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees stayed consistent to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Lead Key Holder
Francesca's Boutique
06.2023 - 04.2024
- Provided customer service by resolving issues and ensuring a positive shopping experience.
- Enhanced store sales by making effective merchandising strategies and engaging customers with product knowledge.
- Handled escalated customer concerns in a calm and collected manner, often turning unsatisfied customers into loyal customers.
- Maintained a clean, organized store environment by always making sure myself and the stylists implemented a regular cleaning schedule.
Education
Bachelor of Science - Strategic Communications And Media (Digital Media)
Slippery Rock University
Slippery Rock, PA05.2027
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Decision-making capabilities
- Sales expertise
- Training Assistance
- Customer service focus
Timeline
Shift Leader
Millie's Ice Cream
05.2024 - Current
Lead Key Holder
Francesca's Boutique
06.2023 - 04.2024
Bachelor of Science - Strategic Communications And Media (Digital Media)
Slippery Rock University
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