Talia Tompkins
Martinsburg,WV
Summary
Professional with motivated and cheerful attitude. Committed to delivering an exceptional dining experience. Focused on setting high expectations and raising service standards. Looking to provide high quality dinning experience.
Overview
7
7
years of professional experience
Work History
Food Manager
Harvest Trails Co
Hedgesville, WV
05.2023 - Current
- Supervised daily operations of the kitchen staff to ensure efficient workflow.
- Ordered supplies as needed while adhering to budget constraints set by management.
- Provided training on safe food handling practices for new employees.
- Ensured compliance with all local health department regulations, including sanitation standards, labeling requirements, and pest control activities.
- Maintained records of purchase orders, receipts, inventories, production sheets.
- Conducted regular inspections of equipment and facilities to ensure cleanliness and safety standards were met.
Member Service Representative
Navy Federal Credit Union
Winchester, VA
01.2021 - 04.2022
- Provided excellent customer service to members and guests.
- Responded promptly to phone calls from members regarding their accounts.
- Processed membership applications and payments, including cancellations and refunds.
- Compiled reports summarizing daily activity related to member services operations.
Grocery Shopper
Martins Food Store
Martinsburg, WV
01.2020 - 10.2020
- Tracked sales data using computer systems such as POS registers.
- Organized backroom storage areas according to established guidelines.
- Processed returns promptly according to company policy.
- Followed company policies related to food safety, sanitation, security, and loss prevention.
- Inspected produce for quality assurance before placing it on display racks.
Pet Care Specialist
PetSmart Charities
Martinsburg, WV
05.2017 - 11.2019
- Maintained records of animal histories, medications, treatments, and other important information related to their care.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Resolved customer complaints promptly and professionally.
- Counted currency for each transaction to ensure accuracy of amounts received or disbursed.
Education
Some College (No Degree) - Dental Hygiene
Hagerstown Community College
Hagerstown, MDSkills
- Staff Leadership
- Supply Management
- Customer Complaint Resolution
- Cash Handling
- Order coordination
- Customer Relationship Management (CRM)
- Positive and professional
- Customer inquiries
Timeline
Food Manager
Harvest Trails Co
05.2023 - Current
Member Service Representative
Navy Federal Credit Union
01.2021 - 04.2022
Grocery Shopper
Martins Food Store
01.2020 - 10.2020
Pet Care Specialist
PetSmart Charities
05.2017 - 11.2019
Some College (No Degree) - Dental Hygiene
Hagerstown Community College
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