Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

TALIA TRAVERS

Louisville,KY

Summary

To obtain a position that will further develop my skills as a good team player in a Customer Service setting.

Overview

2018
2018
years of professional experience
1
1
Certification

Work History

Sales Associate

Fastenal
2023 - 2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
  • Built relationships with customers to encourage to continue to work with us.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
  • Used in-store system to locate inventory and place special orders for customers.

Barista

Dunkin' Donuts
2021 - 2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Seasonal Employee

Michaels Craft Store
10.2017 - 02.2018
  • Managed cash register, restocked shelves, and assisted customers with locating items

Warehouse Worker

Amazon
2017 - 2018
  • Executed loading, unloading, and transportation of materials between storage and production areas.
  • Lifted materials weighing up to 50 pounds consistently.
  • Enforced strict housekeeping guidelines to maintain clean and organized workspaces.
  • Streamlined picking, packing, and shipping procedures, reducing order processing times.
  • Demonstrated punctuality and reliability, contributing to team performance goals.
  • Helped train new employees in safe practices and warehouse procedures.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Maintained clean, orderly work environment free of hazards.
  • Improved safety standards, conducted regular checks and maintenance of warehouse equipment.

Coat Room Attendant

Fantasia Banquet Facility
09.2016 - 02.2017
  • A volunteer position for a family business. I greeted guest, took their coats and kept them until the event was over then coats were returned to owner.

Education

High School Diploma - undefined

East Haven High School
06.2017

Skills

  • Ability to work as part of a team
  • Ability to learn quickly
  • Computer skills which include Microsoft, Google Drive, Social Media
  • Basic website design

Certification

CPR and first aid certified

Timeline

Seasonal Employee

Michaels Craft Store
10.2017 - 02.2018

Coat Room Attendant

Fantasia Banquet Facility
09.2016 - 02.2017

High School Diploma - undefined

East Haven High School

Sales Associate

Fastenal
2023 - 2025

Barista

Dunkin' Donuts
2021 - 2022

Warehouse Worker

Amazon
2017 - 2018

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