Talia Valdes
Miami,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Univista Insurance
Insurance Offices
03.2022 - 10.2023
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
- Obtained underwriting approval by completing application for coverage.
- Educated clients on insurance policies and procedures.
MCV Services S.A.
Student Project
08.2021 - 10.2021
- Resolved customer complaints in professional and timely manner.
- Hired, trained and supervised team of service staff members to meet business goals.
Education
Certifícate - Notary Public
Aaron Notary Appointment Services, Inc.
Miami, FL10.2023
440 Insurance License - Customer Service
FLORIDA DEPARTMENT OF FINANCIAL SERVICES
Miami, FL05.2023
Bachelor Of Accountancy - Accounting And Finance
University of Havana
Calle San Lázaro Esq. L. Vedado / Plaza Revolución11.2021
Skills
- Numerical Data Analysis
- Pension Plan Development
- Statistical Analysis
- Quantitative Research
- Financial Loss Prevention
- Insurance Rate Assessment
- Premium Calculations
- Plan Administration
- Reporting Skills
- Loss Prevention
Certification
- Licensed - Notary in the State of Florida
- Licensed - CSR 440 Insurance License
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Univista Insurance
Insurance Offices
03.2022 - 10.2023
MCV Services S.A.
Student Project
08.2021 - 10.2021
Certifícate - Notary Public
Aaron Notary Appointment Services, Inc.
440 Insurance License - Customer Service
FLORIDA DEPARTMENT OF FINANCIAL SERVICES
Bachelor Of Accountancy - Accounting And Finance
University of Havana
- Licensed - Notary in the State of Florida
- Licensed - CSR 440 Insurance License
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