Talia Walton-Brooks
Moline,IL
Summary
Detail-oriented professional with experience in customer service and front desk operations in healthcare. Expertise in managing meal services, verifying dietary requirements, and maintaining cleanliness. Skilled in effective communication, handling inquiries, and scheduling appointments, while fostering a collaborative team environment to ensure compassionate patient care.
Overview
3
3
years of professional experience
Work History
Dietary Server
Allure of quad cities
Moline, IL
02.2026 - Current
- Provided meals to residents Allure of Quad Cities residents meals according to diet orders and preferences.
- Delivered meal trays to resident rooms and dining areas with care.
- Verified meal selections against special diets and allergy restrictions.
Receptionist
Allure of the quad cities
Moline, IL
08.2023 - Current
- Greeted residents, families, and visitors at senior living front desk.
- Greeted visitors and provided them with assistance.
- Answered multiline phones and routed calls to proper departments.
- Scheduled appointments and updated calendars for community services.
- Maintained a professional, respectful, and caring attitude in a healthcare environment.
- Followed workplace procedures and helped maintain a clean and organized work area.
Education
Moline Highschool
Moline, ILSkills
- Compassionate care
- Customer Service
- Client relations
- Reception management
- Appointment scheduling
- Phone etiquette
- Organization
- Dependability
- Professionalism
- Communication
- Public interaction
- Teamwork
Timeline
Dietary Server
Allure of quad cities
02.2026 - Current
Receptionist
Allure of the quad cities
08.2023 - Current
Moline Highschool