Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Health Insurance Producer License,
Generic

Taliah Beckford

Houston,Texas

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with a capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Licensed Health Insurance Agent

HealthPlanOne
08.2025 - Current
  • Assisted clients in understanding complex insurance policies, ensuring they made informed decisions when selecting coverage options.
  • Conducted comprehensive policy reviews for existing clients, identifying opportunities for adjustments or additional coverage.
  • Handled escalated customer concerns promptly and professionally, resolving issues to the client''s satisfaction.
  • Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
  • Increased client satisfaction by efficiently addressing their insurance needs and providing personalized solutions.

Licensed Health Insurance Agent

EHealth Insurance
08.2024 - 06.2025
  • 8Guide beneficiaries in selecting health insurance coverage as a Carrier Associate Benefit Advisor within Amplify business
  • Represent one or more carriers and offer tailored single-carrier solutions to clients
  • Consult, advise, and enroll clients over the phone with their health insurance options
  • Complete initial training to prepare for a successful career in health insurance sales, including state licensing exam preparation
  • Support clients through the decision-making process with clear, accurate, and helpful information on health plans
  • Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
  • Educated prospective clients on the benefits of various health insurance options, effectively matching them with suitable plans that met their unique needs.
  • Managed more than 80+ incoming calls per day from customers

Healthcare Service Representative

TTEC Healthcare Solutions INC
08.2023 - 03.2024
  • Managed more than 50++ incoming calls per day from customers
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered
  • Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations
  • Verified patient insurance eligibility and entered patient information into system

Patient Access Representative

Westmed Urgent Care
08.2021 - 12.2022
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered
  • Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations
  • Performed patient scheduling and registration functions to serve as initial contact point for medical office visits
  • Verified patient insurance eligibility and entered patient information into system
  • Scheduled 70+ appointments daily, and filed medical records

Patient Registrar

Northwell-Health GoHealth Urgent Care
03.2018 - 08.2021
  • Imaged and scanned patient and registration documentation into electronic patient records
  • Set up patients in system by documenting key data, confirming eligibility, and verifying insurance benefits
  • Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties
  • Facilitated timely check-in by greeting visitors and establishing purpose of visits
  • Verified medications, symptoms and other important patient information for entry into patient management system
  • Followed up on missed appointments with patients to reschedule and promote continuity of care
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff
  • Scheduled 80+ daily appointments using computerized calendars

Education

Bachelor of Science - Applied Liberal Studies, Biology Track

Morgan State University
Baltimore, MD
12-2022

Skills

  • Communication and Interpersonal Skills
  • Sales Skills
  • Problem Solving and Critical Thinking
  • Medical Terminology
  • EMR Systems, (EPIC, ModMed, NextGen)
  • Patient Registration
  • Insurance Billing and Verification
  • 40 WPM
  • Ability to work independently and quickly in fast-paced environments alone or with a team
  • Administrative Support
  • Enrollment processing
  • Appointment scheduling
  • HIPAA compliance
  • Medicare/Medicaid expertise
  • Customer service

Certification

  • Licensed Health Insurance Producer, License #3233573

Languages

English
Native or Bilingual

Timeline

Licensed Health Insurance Agent

HealthPlanOne
08.2025 - Current

Licensed Health Insurance Agent

EHealth Insurance
08.2024 - 06.2025

Healthcare Service Representative

TTEC Healthcare Solutions INC
08.2023 - 03.2024

Patient Access Representative

Westmed Urgent Care
08.2021 - 12.2022

Patient Registrar

Northwell-Health GoHealth Urgent Care
03.2018 - 08.2021

Bachelor of Science - Applied Liberal Studies, Biology Track

Morgan State University

Health Insurance Producer License,

Health Insurance Producer License , (All 50 States)– [9/01/2024]

  • Authorized to sell, solicit, or negotiate health insurance products in
  • Completed comprehensive training in health insurance products, regulations, and client consultation.
  • In-depth knowledge of individual and group health plans, including ACA, Medicare, and other coverage options

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