TALIAH WILLIAMS
Houston
Summary
Dedicated and well-rounded HR professional with over 7 years of experience in employee relations, talent acquisition, performance management, policy development, and high judgment abilities, combined with great interpersonal skills. Self-motivated, with the ability to excel in a fast-paced environment, manage competing priorities, and adapt readily to new challenges. Forward-thinking with superior problem-solving, conflict management and organizational skills. I am seeking to leverage my expertise in an HR leadership position to support organizational success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Human Resources Manager
Allpoints Surveying
Houston
02.2025 - Current
- Oversee and manage employee relations matters, including complaints, conflicts, harassment, and discrimination. Along with recommending corrective actions to management and the CHRO.
- Address employment-related inquiries from employees and management, collaborating with relevant staff on sensitive issues.
- Interpreted and enforced HR policies, providing guidance to employees and management (Business Partner). Including drafting and updating HR policies and maintaining alignment with employee handbook requirements.
- Oversee, review, and manage requests from federal and state agencies, such as the EEOC, Texas Workforce Commission, and BLS, ensuring compliance with reporting obligations.
- Conducted and streamlined new employee orientation by 20% by analyzing feedback for continuous improvement in new hire integration and engagement.
- Facilitate performance reviews and talent reviews by ensuring managers evaluate employees to assess employee contributions and development needs.
- Provide guidance on labor law compliance issues such as FMLA, ADA, Title VII.
- Facilitated training sessions on performance management and interpreting data and analytics to enhance front-line managers' skills and knowledge. These series of training sessions resulted in a 15% decrease in employee relation issues, and an increase in productivity.
Human Resource Manager
HV OCCUPATIONAL HEALTH
Houston
04.2024 - 12.2024
- Manage HR operations for a workforce of 90+ employees across the U.S. and Canada, overseeing medical, safety professionals, and corporate staff.
- Lead and supervise the HR team, providing guidance, mentorship, and development opportunities to ensure the efficient handling of day-to-day HR operations, including employee relations, compliance, onboarding, and terminations.
- Expanded the organization by identifying critical staffing needs, creating tailored job descriptions, and streamlining recruitment strategies to attract high-quality candidates by attending regional conferences/expos.
- Provide coaching and support to employees at all levels, from field staff to executives, fostering an environment of continuous learning and development.
- Designed and facilitated leadership training for executives, improving leadership capabilities and strengthening company culture, resulting in a 15% reduction in turnover.
- Led and executed new LMS and PMS processes for the company, ensuring alignment between employee performance, development, and centralized learning database.
- Handle HR compliance, including OSHA regulations, unemployment claims, and court-ordered notices (e.g., child support), ensuring the company meets all legal obligations.
- Manage benefits administration and open enrollment, accessing best market rates for the company.
- Oversee audits of HR systems and employee data to ensure accuracy and data integrity, streamlining operations and reducing errors by 20%.
- Led executive-level training initiatives and facilitated coaching sessions, increasing leadership effectiveness and cross-department collaboration.
Tax and Payroll Specialist
ACRO SERVICES (BP CONTRACT)
Houston
06.2023 - 01.2024
- Streamlined maintenance of payroll and tax data, resulting in a decrease in time spent on quarterly reconciliation for cross-company data at bp America and bp Lubricants.
- Supervise the reconciliation of payroll and tax withholding records; the deposit of Federal income tax withholdings; provide support necessary for preparation of Federal W-2 forms and data; reconcile and submit Social Security and Medicare documents.
- Oversaw queries and the preparation of the following federal and state tax filings: 941, 941 Schedule R, 940, 940 Schedule R, SUTA quarterly reports, W-2.
- Managed inquiries on payroll deductions, ensuring accurate and timely responses, leading to improved employee satisfaction and trust in the payroll process.
HR Business Partner - Fulfillment
AMAZON
06.2020 - 04.2023
- Answer vast HR inquiries across different organizations comprised of 4,000 hourly employees and 100+ salaried managers by being a subject expertise within multiple functional areas e.g., Benefits, Payroll, Talent Management and Employee Lifecycle.
- Recruit, interview, and facilitate the hiring for open positions within the Pathfinder Organization and collaborated with site organization leaders to understand skills and competencies required for openings across North America and Canada.
- Partner with front-line business leaders daily to innovate, implement and deploy HR strategies focused on employee engagement, internal customer service, talent management and workforce planning.
- Authored SOP manuals for NAFC fulfillment and sortation centers, corporate policies, job descriptions, and management reports, streamlining operations and ensuring compliance with industry standards.
- Drove a 16% decrease in employee relations concerns by fostering a collaborative environment with Area Managers and Operations Managers through bi-weekly.
- Managed and conducted through investigation in the warehouse of high-risk, sensitive workplace cases including fraud, theft, harassment, and retaliation received from associates onsite or through employee ethics reporting line.
- Leadership roundtables, improving organizational cohesion and morale.
- Investigated and resolved 95% of workplace harassment complaints. Also, assisted in investigations and disciplinary actions including terminations.
Pension Administration Analyst
AON HEWITT
The Woodlands
05.2019 - 05.2020
- Maintain current knowledge of clients Boeing, Curtiss Wright & Ricoh specific plan provisions & broaden knowledge of defined benefit administration rules.
- Maintained the SLA rate of 90%, by remaining at 98% for all retirees' queries. DB Calc system was utilized.
- Assisted account executives and actuaries in researching and reviewing specific funds and participants, contributing to the successful management of a $50 million dollar fund, and ensuring compliance with regulations.
- Maintain client databases (DB Calc) and benefit calculation log along with coordinating monthly pension payments with trustees.
- Reduced employee calculation expense time from 5 days to 3 days.
- Enhanced retirement benefits accuracy through precise calculations, contributing to increased employee satisfaction and trust in the pension administration process.
Education
Bachelor Of Business Administration - Human Resource Management
Lamar University
Beaumont, TX, USASkills
- Employee Relations & Retention
- Policy Development
- Performance Management
- Onboarding & Training Development
- Strategic Talent Acquisition
- HRIS System Implantation
- Employee Engagement
- Benefit Design
- Pension Administration
- Employment Law
- Paylocity
- Workday
- PeopleSoft
- ADP-Payroll
- Salesforce
- DB Calc
- Paychex/Paylocity Canada
- Kronos (UKG)
- HRIS
- CRM
- Microsoft Office
- Outlook
- Excel
- Word
- PowerPoint
Certification
SHRM CP, Society of Human Resource Management, 01/01/25
References
Available upon request
Awards And Scholarships
- Bar Raiser Award, 02/01/22, after successful launch of NASC business line.
- Women @ Amazon, served as project lead for HOU node.
Timeline
Human Resources Manager
Allpoints Surveying
02.2025 - Current
Human Resource Manager
HV OCCUPATIONAL HEALTH
04.2024 - 12.2024
Tax and Payroll Specialist
ACRO SERVICES (BP CONTRACT)
06.2023 - 01.2024
HR Business Partner - Fulfillment
AMAZON
06.2020 - 04.2023
Pension Administration Analyst
AON HEWITT
05.2019 - 05.2020
Bachelor Of Business Administration - Human Resource Management
Lamar University