Talibah A King
Wappingers Falls,NY
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 28 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Hard worker can do anything, Goal oriented, Goal Driven, Well organized, Great at Multi-tasking and helping others, very Adaptable. Outgoing, Charismatic, very articulate and a dedicated team player. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Office Manager
Gregg R. Fader/ Orthodontist
Scarsdale, NY
11.2007 - 06.2021
- Maintained computer and physical filing systems.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Coached employees through day-to-day work and complex problems.
- Assisted Doctor with interviewing potential employees by asking appropriate questions and providing feedback after interviews.
- Oversaw appointment scheduling, payment contracts, monitoring ledgers for patients and patient accounts
- Also saw emergencies when doctor wasn't available too relieve patients pain, discomfort and broken appliances.
- Confirmed appointments, communicated with clients and updated client records
- Answered about 40-50 incoming calls daily to resolve customer issues and schedule appointments
- Resolved customer problems and complaints
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Provided clerical support to company employees by copying, faxing and filing documents
- Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services
Dental Assistant
Charles Strick/ Cosmetic General Dentistry
Ardsley, NY
01.2001 - 12.2006
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Assisted dentist in management of dental emergencies
- Taught patients strategies for boosting oral hygiene, controlling plaque and protecting tooth enamel from long-term damage.
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for multiple procedures daily.
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
- Explained treatment procedures and instructed patients on home care guidelines.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Prepared patient X-rays and images for review by dentist.
Dental Assistant
Ronald Rosenberg
White Plains, NY
01.1997 - 08.2001
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for 20 + procedures daily.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, amalgams, casts and impressions.
- Staged tray for procedures by arranging dental instruments and equipment.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.
- Used Dentrix to document and maintain patient information and health background.
- Administered desensitizing agents by applying numbing gel to prepare patients for anesthetic injections.
- Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions and calling for repairs.
- Prepared and positioned patients for procedures by adjusting chair, clipping dental napkins and placing patient safety devices.
- Assisted dentist in management of medical or dental emergencies.
- Provided diagnostic information by exposing and developing radiographic studies.
Dental Assistant, Chairside
Rohit Patel/ Endodontist
Mount Vernon, NY
01.1995 - 01.1996
- Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions and calling for repairs.
- Educated patients on postoperative care and best practices for protecting dental work and boosting healing process.
- Explained treatment procedures and instructed patients on home care guidelines.
- Educated patients by giving oral hygiene, plaque control and postoperative instructions.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment.
- Assisted dentist with paperwork and billing protocol for both routine and less common procedures.
- Sterilized rooms and prepped equipment and instruments for 30 + procedures daily.
Education
Some College (No Degree) - Dental Hygiene
High School Diploma -
06.1993
Skills
- Confident and Driven
- Adaptable and Resilient
- Friendly and Relatable
- Excellent multi-tasking ability
- Relationship building
- Clear oral/written communication
- Organizational skills
- Office management
Certification
- First Aid/CPR Certified
Certified RedCross CPR/AED
I am certified for Adult, Child and Infant as of 11/2022
Timeline
Office Manager - Gregg R. Fader/ Orthodontist
11.2007 - 06.2021
Dental Assistant - Charles Strick/ Cosmetic General Dentistry
01.2001 - 12.2006
Dental Assistant - Ronald Rosenberg
01.1997 - 08.2001
Dental Assistant, Chairside - Rohit Patel/ Endodontist
01.1995 - 01.1996
Hostos Commuity College - Some College (No Degree), Dental Hygiene
Fox Lane High School - High School Diploma,