Summary
Overview
Work History
Education
Skills
Software
Timeline
Hi, I’m

Talicia Jackson

Minneapolis,MN
Talicia  Jackson

Summary

Resourceful Manager offering a history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with a hardworking mentality to maintain the quality of services and products.

Overview

18
years of professional experience

Work History

Connections To Independence

Independent Livings Skills Manager
02.2008 - Current

Job overview

  • Member of Tomorrow's Leaders Today conference board and Minnesota's youth workers
  • Provide transportation for youth to programming and activities
  • Supervise three youth counselors
  • Maintain records, reports, and files
  • Forecast and balance activities budget
  • Manage caseload of 20 young people ages (ages 14-24)
  • Develop transition plans for clients
  • Organize social activities, events, and speakers
  • Develop relationships with community partners
  • Provide resources for youth and their families in areas of basic needs, housing, mental health, and other social sites to enable nurturing and supportive home environment
  • Facilitate weekly independent living skills workshops on Financial literacy, Housing, Education, Personal Wellness, and Employment
  • Develop and implement monthly parenting group
  • Recruited, hired, trained, and coached on average one new employee/intern per year
  • Established and maintained systems
  • Achieved high staff morale and retention through effective communication, prompt problem resolution, and proactive supervisory practices.
  • Introduced, negotiated, and implemented new projects to expand youth scope of engagement
  • Planned and execute meetings to connect organizational representatives, community members, and clients
  • Improved success of programs by making proactive adjustments to operations
  • Coordinated daily tasks, including recruitment, office upkeep, and inventory maintenance
  • Established team priorities, maintained schedules, and monitored performance.
  • Trained staff on database
  • Developed facilitator's manual
  • Developed and Implemented Trainer guide

Arlington House Shelter

Child Care Counselor III/ Relief Child Care Counselor
12.2005 - 12.2016

Job overview

  • Taught classes aimed at improving social skills and reducing aggressive behavior
  • Build relationships with young people through direct mentoring
  • Perform therapeutic holds during critical situations
  • Organized and participate in youth activities and transportation
  • Managed part-time staff
  • Performed intakes
  • Encouraged and modeled positive interactions and notified parents of behavioral issues
  • Promoted games, field trips and sports activities to foster child social development and athletic talents
  • Maintained evening, weekend and holiday availability to meet business demands
  • Transported children in company vehicles for safe and convenient conveyance to and from facility
  • Assisted children with homework and school assignments to encourage academic development

Salvation Army Booth Brown House Shelter

Youth Care Worker
10.2006 - 12.2009

Job overview

  • Counsel at-risk female youth ages 11-17
  • Assist in preparing food to serve meals and refreshments to youths and regulate rest periods
  • Guide youths in developing relationships through direct coaching or group counseling
  • Reinforce consistent youth development through structured activities
  • Streamline weekend programming by adding goals outlined for staff
  • Completed clear and concise documentation of youth behavior and actions
  • Evaluated needs of youth and outlined measures to address
  • Aided with crisis intervention by redirecting negative behaviors and offering peer counseling
  • Assisted youth with obtaining resources such as food, clothing, and shelter
  • Provided emergency response in crises to diffuse tensions and prevent violence
  • Utilized system model to teach youth life skills in accordance with individualized treatment plans

Education

Center For Advanced Studies in Child Welfare
Minneapolis, MN

Certification from PACC: Permanency And Adoption Competency
2020

University Overview

Minneapolis Community & Technical College
Minneapolis, MN

Certification from Administrative Professional Series
2015

University Overview

Stratford Institute
Online

Certification from Drug And Alcohol Treatment Specialist
2014

University Overview

University of Minnesota
Minneapolis, MN

Bachelor of Arts from Sociology of Law, Crime And Deviance
2003

University Overview

I did four years at the University of Minnesota but I did not complete my degree.

Skills

  • Team leadership
  • Conflict resolution
  • Self-motivated
  • Staff development
  • Supervisory
  • Independent Living Skills plans
  • Verbal communication
  • Workshops
  • Policy and procedure improvements
  • Quarterly Meetings
  • Partnership development
  • Program leadership
  • Social Services

Software

Client Trax database

Timeline

Independent Livings Skills Manager
Connections To Independence
02.2008 - Current
Youth Care Worker
Salvation Army Booth Brown House Shelter
10.2006 - 12.2009
Child Care Counselor III/ Relief Child Care Counselor
Arlington House Shelter
12.2005 - 12.2016
Center For Advanced Studies in Child Welfare
Certification from PACC: Permanency And Adoption Competency
Minneapolis Community & Technical College
Certification from Administrative Professional Series
Stratford Institute
Certification from Drug And Alcohol Treatment Specialist
University of Minnesota
Bachelor of Arts from Sociology of Law, Crime And Deviance
Talicia Jackson