Talilia Pollard

Oversaw interactions with customers on social networks including Facebook and Twitter.

Boosted customer engagement through strategic problem-solving.

Managed team of 10 specialists to reach higher levels of success.

Facilitated successful outcomes in difficult dialogues.

Boosted sales through client interactions on social media platforms.

Ensured thorough management of customer accounts.

Managed multiple simultaneous customer interactions with tailored support.

Delivered comprehensive instruction to ensure associates understood procedural guidelines.

Evaluated calls to support new team members.

Tracked expert progress and established objectives to boost performance.

Fostered an encouraging atmosphere in high-pressure situations.

Managed customer accounts via telephone support.

Performed in-depth assessments to develop the most suitable outcomes.

Consistently displayed a positive demeanor.

Directed several group initiatives to boost team performance.