Licensed Pharmacist and Pharmacy Manager with more than eight years of clinical and leadership experience in high-volume retail pharmacy settings. Skilled in medication therapy management (MTM), comprehensive medication reviews (CMR), patient counseling, and immunizations. Proven ability to lead and mentor teams, optimize workflows, ensure regulatory compliance, and enhance patient safety and adherence. CVS Pharmacy Manager Paragon Award recipient for excellence in leadership and performance. Trilingual and adept at fostering collaborative, patient-centered care while driving operational efficiency.
Overview
13
13
years of professional experience
3
3
Certifications
Work History
Pharmacy Manager
CVSpharmacy
North Hollywood, United States
03.2023 - Current
Lead a team of 10 in a high-volume pharmacy, ensuring accurate dispensing, documentation, and regulatory compliance.
Provide patient counseling and deliver Medication Therapy Management and Comprehensive medication reviews services for high-risk patients to optimize therapeutic outcomes.
Implement prescription synchronization programs to improve adherence, streamline operations, and reduce costs.
Supervise, train, and mentor a team of pharmacists, pharmacy interns, and technicians.
Manage staffing, scheduling, and workflow to maintain operational efficiency.
Conduct performance evaluations and provide coaching to ensure high-quality work.
Monitor and maintain inventory, control costs, and prevent medication shortages.
Collaborate with cross-functional teams to support clinical and operational goals.
Promote a positive work environment that encourages team development and engagement.
Maintain high standards for patient safety, customer satisfaction, and operational performance.
Maintain audit readiness, proper documentation, and adherence to safety protocols.
Oversee handling of medication recalls, adverse events, and error prevention programs.
Assist a diverse patient population using knowledge of three languages and excellent communication skills.
Pharmacist
CVSpharmacy
North Hollywood, United States
09.2017 - 05.2023
Ensure compliance with all federal, state, and company pharmacy regulations.
Administered immunizations including COVID-19, influenza, pneumonia, and shingles vaccines.
Provide patient counseling on medication usage, side effects, and adherence strategies to promote safe and effective therapeutic outcomes.
Planned and executed MTM and CMR services on high-risk patients with concomitant chronic diseases.
Performed Prospective, Concurrent and Retrospective Drug Utilization Review to identify and resolve any issues.
Pharmacy Intern
CVS Pharmacy
04.2013 - 10.2017
Responded to patient questions regarding prescription and over the counter medications.
Resolved medication coverage issues with health plans and providers.
Education
Doctor of Pharmacy -
Touro College of Pharmacy
New York City
01.2017
Bachelor of Science - Biology
UC Irvine
Irvine
01.2013
Glendale Community College
Glendale, California, CA
01-2010
Skills
Drug Information
Clinical Interventions
Patient Education and Counseling
Drug Utilization Review
Medication Therapy Management
Multi-Tasker
Time Management
Workflow Optimization
Interpersonal Skills
Leadership
Team Development
Quality Assurance
Pharmacotherapy Monitoring
Performance Metrics
Pharmacy Operations Management
Attention to Details
Customer Service
Certification
Pharmacist License #77800, California State Board of Pharmacy