Talina Malone
Athens
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Front Office Administrator
Plasma Processes LLC
01.2023 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
- Responded to inquiries from callers seeking information.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Screened visitors and issued badges to maintain safety and security.
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
Direct Loan Officer
Nicholas Financial
06.2022 - 11.2022
- Developed strong relationships with customers through high levels of customer service.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Maintained strict confidentiality of bank records and client information.
- Collaborated with other departments to promptly process loan applications.
- Submitted loan applications to underwriter for verification and recommendations.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Negotiated loan terms to provide favorable outcomes for both customers and lenders.
- Monitored performance of existing loan portfolios to identify and address any issues.
- Examined customer loan applications for loan approvals and denials.
- Compiled database of loan applicants' credit histories, financial statements and other financial information.
Contracts Admin - Accounting
Champion Auto Group
05.2019 - 05.2022
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Used accounting software to prepare weekly and monthly financial reports.
- Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Completed payroll functions to facilitate accurate and prompt staff payments.
- Completed financial reports, providing insight into performance, operations and cash flow.
- Provided journal entries and performed accounting on accrual basis.
- Tracked funds, prepared deposits and reconciled accounts.
Automated Logistic Specialist/ Assistant Training NCO
US Army / Army Reserve
06.2000 - 08.2014
Logistic Analyst II
URS Federal Services
10.2011 - 03.2013
- Identified and resolved problems through root cause analysis and research.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- Validated results and performed quality assurance to assess accuracy of data.
- Queried databases for information needed for report processing.
- Recommended process improvements to continually identify, analyze and fix constraints and challenges.
Material Handler
ECS 17 81st RSC
02.2010 - 09.2011
- Used hand-held scanners and physical logs to accurately track item movements.
- Transported inventory items to appropriate locations.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Packed items into appropriate containers for shipment.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Unit Administrator
345th Combat Support Hospital
11.2009 - 02.2010
- Assisted in development and implementation of policies, procedures, and regulations for unit operations.
- Handled complaints from patients and families and immediately took steps for quick resolution and to prevent reoccurrence.
Education
Associate of Applied Science - Business Administration
Calhoun Community College
Decatur, AL08.2017
Skills
- Event and Meeting Planning
- Customer Engagement
- Business Correspondence
- Payroll
- Office Supply Management
- Time Management
- Problem Solving
- Document Management
- Professionalism
Certification
- SAMS 1-E COURSE (03/05/2011)
- COMBAT SERVICE SUPPORT (CSS), AUTOMATED INFORMATION SYSTEMS INTERFACE (CAISI) (03/10/2011)
- COMBAT SERVICE SUPPORT VERY SMALL APERTURE TERMINAL (CSS VSAT) (03/09/2011)
- 92A10 Course Honor Graduate Automated Logistic Specialist (05/16/2001)
Deans List
Calhoun Community College
Timeline
Front Office Administrator
Plasma Processes LLC
01.2023 - Current
Direct Loan Officer
Nicholas Financial
06.2022 - 11.2022
Contracts Admin - Accounting
Champion Auto Group
05.2019 - 05.2022
Logistic Analyst II
URS Federal Services
10.2011 - 03.2013
Material Handler
ECS 17 81st RSC
02.2010 - 09.2011
Unit Administrator
345th Combat Support Hospital
11.2009 - 02.2010
Automated Logistic Specialist/ Assistant Training NCO
US Army / Army Reserve
06.2000 - 08.2014
Associate of Applied Science - Business Administration
Calhoun Community College