Talique Stephens
Montgomery,AL
Summary
Authorized to work in the US for any employer
Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Attentive individual offering many years of experience in counter work. Committed to delivering great service and highly efficient in processing cash and credit card payments.
Overview
8
8
years of professional experience
Work History
Counselor
YMCA of Greater Montgomery
Montgomery, AL
02.2025 - Current
- Collaborated with team members to create safe and inclusive environments.
- Created an environment that was safe, supportive, and conducive to learning for all students.
- Provided educational support by assisting students with their academic work as well as helping them develop problem solving skills.
- Led daily activities and games for diverse groups of campers.
- Supervised camper safety during all outdoor and indoor activities.
- Organized team-building exercises to enhance camper collaboration and communication.
- Assisted in planning weekly schedules and special events for campers.
- Communicated effectively with parents about camper progress and daily events.
- Managed conflict resolution among campers to maintain a positive environment.
- Encouraged camper participation in recreational activities through enthusiastic leadership style.
- Established and built relationships with campers to ease fears in new environment.
- Helped campers build confidence and self-esteem through consistent guidance and mentoring.
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
- Enforced discipline and policies to protect safety of recreational activity participants.
- Communicated regularly with parents regarding their child's progress at camp.
- Collaborated with fellow counselors in planning fun evening events such as movie nights or talent shows.
- Provided positive and authoritative approach to guiding behavior by using age-appropriate limits and choices.
- Maintained accurate records including daily attendance logs, incident reports, and medical forms.
Crew Member
AMC Theatres
Montgomery
06.2024 - Current
- Maintained an organized work area to ensure efficient operations.
- Processed payments on cash register and counted back bills and change to patrons.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeting guests: Welcome patrons as they enter the theater, assist with any questions or concerns, and guide them to their seats or specific areas within the venue.
- Ticket sales and scanning: Sell tickets or assist with self-service kiosks, then scan tickets for entry into the theater.
- Answering inquiries: Provide information on movie showtimes, theater amenities, or other services.
- Preparing food and beverages: working in the concessions area I am responsible for making popcorn, serving drinks, and preparing other menu items like candy, nachos, or pizza.
- Maintaining cleanliness: Ensure the concession stands and surrounding areas are clean and stocked, and that food safety guidelines are followed.
- Handling cash and transactions: Process payments accurately and handle cash or card transactions for food, drinks, and tickets.
- Promoting deals: I am responsible for upselling food items, movie promotions, or loyalty programs (such as AMC Stubs).
- Suggesting upgrades: Encouraging guests to try additional items (like large popcorn sizes or premium experiences)
Dispatcher
Haynes Ambulance
Montgomery, AL
07.2023 - 11.2024
- Received and dispatched calls for emergency services.
- Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
- Updated records of driver locations, delays, and cancellations.
- Coordinate with other emergency services, such as police and fire departments, to ensure a coordinated response to emergency situations
- Provide accurate and up-to-date information to ambulance crews in order to optimize response times and patient care.
- Analyze call data and develop strategies to minimize response times and increase efficiency
- Maintain a detailed record of all dispatch calls, including the nature of the emergency, actions taken, and outcomes, for quality assurance and analysis purposes.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
- Investigated and resolved customer and vendor issues to retain business.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
Administrator
United States Air Force
Montgomery, AL
10.2019 - 03.2023
- Coordinates, performs, and manages tasks and activities in direct support of organizational commanders, directors, and senior leaders, to include office management, human resources, executive staff support, postal, official mail, and an array of other services and duties which include :
- Customer service skills
- Organizational skills
- Event coordination & Calendar management
- MS Office skills
- Troubleshoot Customer Issues
- Organizer of Decorations and Evaluations
- CSS Executive
- Coordinated with customers about their specific Air Force issues and entered the information into system.
- Assisted in the development of new administrative systems, procedures and policies.
- Develop and implement administrative processes and procedures to increase efficiency and productivity.
- Coordinate and oversee the management of classified information and documents in accordance with Air Force policies and procedures.
- Manage and streamline the security clearance process for personnel within the United States Air Force (AF) organization
- Provide executive staff support to organizational commanders, directors, and senior leaders in managing tasks and activities
- Collaborate with various departments within the United States Air Force (AF) organization to identify areas for process improvement and implement solutions to enhance efficiency
- Ensure compliance with Air Force policies and procedures for document retention and destruction
Counselor
Sports,Park & Recreation
St Croix, VI
06.2017 - 08.2017
- Supervises campers and ensures their safety and general well-being
- Maintains schedule for camp participants
- Assists in maintaining accurate records including incident reports and daily attendance.
- Organizes and leads recreational activities and games for campers.
- Established collaborative relationships with parents and guardians in order to provide effective care for their children.
- Organizes and leads team-building activities for camp participants to promote communication, collaboration, and problem-solving skills.
- Provides emotional support and guidance to campers to help them cope with homesickness or other challenges.
- Assists in the development and implementation of individualized programs for campers with special needs.
Education
Bachelor's - Psychology
American Military University
06.2026
High School Diploma -
St. Croix Educational Complex High School
St Croix, VI06.2019
Skills
- Public Speaking
- Computer Literacy
- Punctual
- Administrative Experience
- Military Experience
- Hospitality
- Human resources
- Presentation skills
- Writing skills
- Microsoft Office
- Mental Health Support
- Excellent Communication Skills
- HIPAA
- Basic math
- Cash handling
- Point-of-sale transactions
- Educational support
- Learning disability awareness
- Empathy development
- Adolescent development
Timeline
Counselor
YMCA of Greater Montgomery
02.2025 - Current
Crew Member
AMC Theatres
06.2024 - Current
Dispatcher
Haynes Ambulance
07.2023 - 11.2024
Administrator
United States Air Force
10.2019 - 03.2023
Counselor
Sports,Park & Recreation
06.2017 - 08.2017
Bachelor's - Psychology
American Military University
High School Diploma -
St. Croix Educational Complex High School