Talisa Cunningham
Lincoln,NE
Summary
Resourceful professional with a background in direct sales and customer engagement. Known for maximizing productivity and completing tasks efficiently. Possess specialized skills in persuasive communication, strategic planning, and customer relationship management. Excel in utilizing empathy, active listening, and adaptability to enhance customer interactions and achieve results.
Overview
5
5
years of professional experience
Work History
Door-to-Door Sales Representative
Verizon
Latham, New York
02.2024 - 06.2024
- Upsold product accessories and warranties to bolster revenues on each sale.
- Developed relationships with key decision makers within target accounts.
- Studied product and industry specs and prices to update signage and complete merchandising activities.
- Set up and displayed sample merchandise at festivals and community events to boost sales.
- Organized marketing materials such as brochures, flyers and pamphlets for distribution.
- Explained the benefits of purchasing the product compared to competitors' offerings.
Call Center Representative
Spectrum
Albany , NY
12.2022 - 01.2024
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Identified opportunities to improve policies and procedures related to customer service operations.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Took special orders in person and over telephone, generating additional revenue every month.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Floater Teacher
Children's Place at the Plaza
Albany, NY
12.2022 - 01.2024
- Float from each classroom helping change, feed and take care of the kids
Customer Service Representative
Shore Marketing Inc
Albany, NY
07.2023 - 12.2023
- I went door to door doing customer service, introducing new products and discounts to potential customers and saving them money
Front Desk Receptionist
Trinity Alliance of the Capital Region
Albany, NY
01.2023 - 11.2023
- Answer and direct phone calls
- Sign people in and out building
- Being mindful and vigilant of surroundings
- Closing building, shutting off all light and locking all doors
Grill Cook
Chipotle Mexican Grill
Latham, IL
02.2022 - 06.2022
- I started off as a crew member and within two to three weeks of working hard there, I became a grill cook
- I did quit because the work environment was toxic and it wasn’t good for my health
Teacher Assistant
Union Springs Academy
Union Springs, NY
08.2019 - 06.2021
- As a teachers assistant, I worked side by side with the teacher, organizing the room, planning for class and also grading papers
Hotel Receptionist
Days Inn
Albany, NY
06.2020 - 03.2021
- I would reserve rooms for our guest, answer phones and provide information for confused guests
Education
College Degree - Nursing
Hudson Valley Community College
Albany, NY12.2024
High school diploma -
Union Springs Academy
Union Springs, NY06.2021
Skills
- Cashiering
- Cleaning Experience
- Packaging
- Customer service
- Cooking
- Food Preparation
- Food Safety
- Toddler Care
- Early Childhood Education
- Front desk
- Medical terminology
- Sales strategies
- Persuasion techniques
- Goal oriented
- Customer focus
- Customer education
- Sales documentation
- Sales proficiency
Timeline
Door-to-Door Sales Representative
Verizon
02.2024 - 06.2024
Customer Service Representative
Shore Marketing Inc
07.2023 - 12.2023
Front Desk Receptionist
Trinity Alliance of the Capital Region
01.2023 - 11.2023
Call Center Representative
Spectrum
12.2022 - 01.2024
Floater Teacher
Children's Place at the Plaza
12.2022 - 01.2024
Grill Cook
Chipotle Mexican Grill
02.2022 - 06.2022
Hotel Receptionist
Days Inn
06.2020 - 03.2021
Teacher Assistant
Union Springs Academy
08.2019 - 06.2021
College Degree - Nursing
Hudson Valley Community College
High school diploma -
Union Springs Academy