Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Talisa Olejniczak

Talisa Olejniczak

St Louis,MO

Summary

Detail-oriented professional with a strong background in operations management. Proficient in analyzing data to identify trends and enhance service quality, ready to leverage expertise to drive organizational success. Dynamic, energetic, and looking forward to growth opportunities.

Overview

6
6
years of professional experience

Work History

Operations and Hospitality Manager

Chick-fil-A Restaurant
Bridgeton, MO
08.2022 - Current
  • Managed daily operations to ensure efficient service and guest satisfaction.
  • Trained and supervised staff to maintain high performance and teamwork.
  • Implemented quality control measures for food safety and cleanliness standards.
  • Resolved guest complaints swiftly to enhance overall dining experience.
  • Fostered positive relationships with team members to boost morale and cooperation.
  • Trained new employees on proper hospitality protocols according to company guidelines.
  • Created detailed reports on cleanliness, order accuracy and customer feedback.
  • Coordinated with vendors to arrange catering services for special events.
  • Analyzed data to identify trends in customer satisfaction ratings and addressed any issues accordingly.
  • Responded to guests, including email, telephone, and in-person inquiries.

Clean Up Volunteer

New Beginnings Assembly Of God
Maryland Heights, Missouri
01.2020 - 08.2024
  • Assisted with setup and breakdown of church services and events.
  • Trained new volunteers on operational procedures and best practices.
  • Followed directions from supervisors and completed tasks within appropriate timeframe.
  • Collaborated with other volunteers to create a positive work environment.
  • Helped with prep, set up, and breakdown of community and public events.
  • Scheduled volunteers for weekly cleanings

Education

High School Diploma -

Pattonville High School
Maryland Heights
05-2023

Some College (No Degree) - Pre-Engineering

Maryville University of Saint Louis
St. Louis, MO

Some College (No Degree) - Systems Science And Engineering

Washington University in St Louis
St. Louis, MO

Skills

  • Attention to detail
  • Time management
  • Effective communication
  • Data analysis
  • Customer service
  • Team building
  • Staff training
  • Event coordination
  • Quality control
  • Operations management

Languages

English
Full Professional
Tamil
Native/ Bilingual
Spanish
Limited

Timeline

Operations and Hospitality Manager

Chick-fil-A Restaurant
08.2022 - Current

Clean Up Volunteer

New Beginnings Assembly Of God
01.2020 - 08.2024

High School Diploma -

Pattonville High School

Some College (No Degree) - Pre-Engineering

Maryville University of Saint Louis

Some College (No Degree) - Systems Science And Engineering

Washington University in St Louis
Talisa Olejniczak