Talisa Thomas
Las Vegas
Summary
Dynamic Salesperson with a proven track record at Performance Foodservice, excelling in relationship building and customer service. Enhanced client loyalty and boosted sales through effective engagement and strategic negotiation. Skilled in objection handling and social selling, consistently achieving collective sales goals while fostering a supportive team environment.
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
6
6
years of professional experience
Work History
Warehouse Supervisor
Sysco Atlanta - Food Distributor & Restaurant Supplies
08.2022 - 02.2024
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Kept detailed records of inventories and merchandise inventory transactions.
- Operated warehouse material handling equipment correctly to move loads.
- Monitored adherence to safety protocols and company policies by staying attentive to details.
- Managed merchandise inventory transactions.
- Enhanced employee productivity through effective training programs and performance evaluations.
- Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Developed and implemented strategies to improve team productivity and efficiency.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Enforced team adherence to safety regulations and protocols.
- Developed standard operating procedures for team to follow and maintained records of activities.
- Monitored progress of tasks to provide feedback for improvement.
Marketing Assistant
The Kool Source Digital Marketing Agency
08.2020 - 02.2021
- Created engaging content for Pinterest, Facebook, and Instagram.
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
- Updated spreadsheets with statistical, financial and non-financial information.
- Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
- Streamlined marketing processes, optimizing efficiency through the use of project management tools and software.
- Coordinated trade show presence, ensuring effective representation at industry events to generate leads and increase brand visibility.
- Supported cross-functional teams in execution of integrated marketing campaigns, amplifying overall impact and reach.
- Managed campaigns for various clients that consistently exceeded sales goals.
- Conducted primary and secondary research to better understand customer needs and behaviors.
Salesperson
Performance Foodservice
02.2018 - 03.2020
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Stayed current on company offerings and industry trends.
Education
High School Diploma -
Cooley High Schhol
Detroit, MI05-2006
Skills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
- Sales strategy development
- Objection handling
- Social selling
- Relationship selling
- Business development
Languages
English
Full Professional
Timeline
Warehouse Supervisor
Sysco Atlanta - Food Distributor & Restaurant Supplies
08.2022 - 02.2024
Marketing Assistant
The Kool Source Digital Marketing Agency
08.2020 - 02.2021
Salesperson
Performance Foodservice
02.2018 - 03.2020
High School Diploma -
Cooley High Schhol
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