TALISHA BERNARD
Miami
Summary
Dedicated professional with passion for working with children at multiple grade levels. Highly proficient in leading recreational and educational activities when providing head teachers support in all aspects of classroom management. Accomplished in building long-lasting relationships with students, parents and colleagues.
Overview
4
4
years of professional experience
Work History
TEACHER AID
The Children's Creative Learning Center (CCLC)
Miami
01.2025 - 02.2026
- Supported the social, emotional, and behavioral development of children ages 2-5 in a structured early childhood learning environment
- Observed and assisted children through emotional regulation, including managing frustration, separation anxiety, impulsivity, and peer conflict
- Implemented age-appropriate strategies to help children identify emotions, express feelings appropriately, and develop coping skills
- Assisted lead teachers in monitoring developmental milestones related to language, social interaction, and behavior
- Utilized positive reinforcement and redirection techniques to encourage pro-social behavior and emotional self-control
- Provided individualized attention to children with varying emotional and behavioral needs
- Supported classroom routines that promote structure, predictability, and emotional safety
- Documented behavioral observations and communicated concerns to supervising staff when appropriate
- Modeled calm, supportive communication to de-escalate emotional distress in young children
- Collaborated with educators to create an inclusive and nurturing environment that supports early mental and emotional development
- Supervised children during playtime, ensuring a safe and supportive environment.
Bedside Buddy Volunteer
Nicklaus Children's Hospital
Miami
08.2025 - 01.2026
- Collaborated with staff to enhance patient experiences and services.
- Educated visitors on hospital programs and resources available.
- Engaged with children through recreational activities and events at the hospital.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Provided guidance and support to fellow volunteers during their shifts.
- Attended weekly meetings to discuss progress and future initiatives.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
SALES ADVISOR
H&M
Aventura
10.2023 - 06.2024
- Ensuring high levels of customer satisfaction through excellent sales service
- Maintaining outstanding store condition and visual merchandising standards
- Ascertain customers' needs and wants
- Basic understanding of sales principles and customer service practices
- Solid communication and interpersonal skills
- Friendly, helpful, confident and engaging personality
- Performed a full audit of inventory and sales reports, ensuring accuracy
- Established personal connections with customers, exceeding customer service expectations
- Communicated with customer support for clarity on questions that were not answered in the online FAQs
- Increased customer retention by 14%
SALES ASSOCIATE/CASHIER
Bath & Body Works
North Miami
05.2022 - 06.2023
- Assisted customers in selecting products through engaging and personalized service.
- Maintained product displays and ensured merchandise was organized and visually appealing.
- Provided knowledgeable recommendations on product features and benefits to enhance customer satisfaction.
- Processed sales transactions efficiently using the point-of-sale system.
- Handled customer inquiries and resolved issues promptly to ensure a seamless experience.
- Helped customers find specific products, answered questions, and offered product advice.
Education
Florida International University
MiamiSkills
- Customer service
- Communication skills
- Time management
- Bilingual
- Leadership
- Early childhood development
- Emotional regulation
- Patient care
- Patient-focused care
- Client documentation
- Patient observation
- Teamwork
- Relationship building
- Emotional and social support
Timeline
Bedside Buddy Volunteer
Nicklaus Children's Hospital
08.2025 - 01.2026
TEACHER AID
The Children's Creative Learning Center (CCLC)
01.2025 - 02.2026
SALES ADVISOR
H&M
10.2023 - 06.2024
SALES ASSOCIATE/CASHIER
Bath & Body Works
05.2022 - 06.2023
Florida International University