Talisha Black

Miami,,FL

Overview

years of professional experience

Certificate

Work History

Director of Operations and Investments

MTP Enterprises

10.2022 - 09.2024

Managed multiple projects simultaneously, meeting tight deadlines and milestones
Negotiated contracts with vendors to secure the best prices and services while meeting the project’s needs
Developed and facilitated professional development workshops for faculty and staff to ensure quality instruction
Guided group discussion and activities during breakout sessions of entrepreneurial, business, and corporate conferences.
Conducted performance evaluations to identify strengths and development opportunities.
Oversaw budget development by aligning financial resources with strategic goals.

Area Director of Sales and Marketing

MWR Financial

06.2019 - 02.2023

Improved team morale and motivation through positive reinforcement and team building activities, resulting in improved team performance
Presented and demonstrated software product via B2B and B2C to decision makers, which resulted in a 40% increase in revenue from our teams.
Successfully transitioned company-wide training initiatives from in-person to virtual formats during the COVID-19 pandemic, maintaining high engagement levels among participants.
Facilitated effective communication between departments through collaborative workshops, enhancing organizational synergy and productivity.
Mentored junior trainers, sharing best practices and providing constructive feedback for their professional growth.

Sales Director / Training Manager

APPCO Group USA

11.2013 - 05.2019

Organized, planned, and executed sales meetings for over 40 team members weekly
Spearheaded expansion project from Los Angeles to Dallas, Texas location, which led nation in sales for 12 months straight.
Developed comprehensive sales strategies for campaigns by analyzing market trends and client needs.
Created a comprehensive evaluation system to measure the effectiveness of training programs
Led the implementation of an effective change management program that increased customer retention by 60%
Generated 2.56 million + in sales across various campaigns while leading the office in event sales for eight consecutive months.
Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service
Hired and led a high-performing sales team through effective coaching, mentoring, and performance management strategies

Education

Bachelor of Arts - Sociology

Bethune-Cookman University

Daytona Beach, FL

04.2009

Summary

Highly organized, motivated certified Scrum Master with a proven track record of building strong relationships with stakeholders and cross-functional teams. Demonstrated servant leadership to Scrum teams, successfully facilitating timely team sprints using strategic thinking and problem-solving skills. Expertise in Scrum methodologies, upper management leadership, business development, and financial analysis. Demonstrated expertise in conflict resolution and fostering collaborative environment.

Skills

Strong Problem-Solving Ability
Proficient Communication Skills
Quick Learner
SaaS Proficiency
Client Account Management
Team Management

Strategic Critical Thinking
Effective Negotiation
JIRA, Mural, Asana Proficiency
Leadership Skills
Proficient Time Management
Agile Scrum Methodology

Certification

Certified ScrumMaster (CSM) - Scrum Alliance.
NIST Risk Management