Developed strong communication and negotiation abilities in fast-paced property management environment, looking to transition into new field. Demonstrates excellent client relationship management and problem-solving skills, ensuring tenant satisfaction and effective lease administration. Seeking to leverage these transferable skills in new professional challenge.
Overview
10
10
years of professional experience
Work History
Leasing Agent/Operations Specialist
Wild Haven Property Management
06.2024 - Current
Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
Participated in property inspections to prepare for move-ins and move-outs.
Improved property appearance with consistent inspections, identifying areas in need of repair or updates.
Temp Worker- DCI
Express Employment Professionals
06.2020 - 05.2024
Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
Cultivated positive relationships with coworkers, fostering collaboration and teamwork in diverse work environments.
Supported company growth by quickly adapting to new roles and industries, showcasing versatility as a Temp Worker.
Managed project deadlines successfully by prioritizing tasks and staying organized under tight schedules in various temporary roles.
Enhanced productivity by efficiently managing multiple tasks and responsibilities across various temporary assignments.
Demonstrated strong problem-solving skills to effectively address challenges and enhance overall performance in assigned tasks.
Helped maintain accurate production record by documenting run totals and materials used.
Assisted with data entry projects, ensuring accuracy and timely completion of essential documents for multiple employers.
Customer Account Specialist/ CAA III
Consumer Cellular
02.2018 - 05.2019
Conducted regular account reviews with clients to assess satisfaction levels and identify areas for improvement.
Provided exceptional support during high call volume periods, ensuring continued quality service under pressure.
Recognized as a top performer within the team, consistently meeting or exceeding performance metrics related to customer satisfaction.
Maintained accurate records of customer interactions, ensuring timely follow-up on outstanding issues.
Lead Bartender/Bar Manager
The Silver Inn Tavern
10.2014 - 03.2018
Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
Education
High School Diploma -
McMinnville High School
McMinnville, OR
Associate of Arts - Business Management
Chemeketa Community College
McMinnville, OR
Skills
Goal-oriented mindset
Telephone and email etiquette
Administrative support
Client needs assessment
Staff management
Training and mentoring
Team building
Record keeping
Business processes and procedures
Database management
Customer service expertise
Timeline
Leasing Agent/Operations Specialist
Wild Haven Property Management
06.2024 - Current
Temp Worker- DCI
Express Employment Professionals
06.2020 - 05.2024
Customer Account Specialist/ CAA III
Consumer Cellular
02.2018 - 05.2019
Lead Bartender/Bar Manager
The Silver Inn Tavern
10.2014 - 03.2018
High School Diploma -
McMinnville High School
Associate of Arts - Business Management
Chemeketa Community College
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