TALISHA CASTRO
McDonough,GA
Summary
Motivated professional with strong leadership and planning talents. Demonstrated ability to build and direct high-performing teams to achieve challenging objectives. Possesses deep understanding of industry practices and market conditions.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Director of Operations
WHISKYTEES
Stockbridge, GA
12.2020 - 11.2022
- Negotiated contracts and monitored performance metrics to effectively manage vendor relationships.
- Ensured compliance with relevant laws and regulations pertaining to safety practices in the workplace.
- Oversaw budgeting, forecasting, financial analysis, and resource allocation activities.
- Maintained up-to-date knowledge of industry trends and advancements in technology.
- Recruited top talent for various positions throughout the organization.
- Developed and implemented operational policies and procedures to ensure organizational effectiveness.
- Facilitated communication between internal departments as well as external vendors and partners.
- Set goals and expectations for direct reports using performance review process, holding staff accountable.
- Analyzed data across variety of sources to identify trends, patterns and areas of opportunity.
District Manager of Recruiting and Marketing
Recruiting Retention College
FORT KNOX, KY
05.2016 - 02.2020
- Served as Director of Army Recruiting Office with responsibilities including supervision of multiple recruiters, management of recruitment processes, training and mentoring of managers and new hires, conducting performance evaluations,personnel file maintenance,
and implementationof disciplinary measures. - Organized promotional events in order to drive sales volume in the district's stores.
- Identified opportunities for process improvement across multiple locations within the district.
- Collaborated with other departments such as marketing, human resources, finance, to achieve goals set by upper management.
- Developed strategic plans for increasing sales, reducing costs, improving operations efficiency.
Senior Area Operations Manager
US Army Department
Los Angeles, CA
01.2013 - 05.2016
- Managed budgeting process for the area operations, including forecasting expenses, monitoring spending, and controlling costs.
- Assisted other departments with projects related to implementation of new software applications.
- Evaluated existing systems and processes on a regular basis to ensure they are meeting organizational goals.
- Implemented innovative approaches for improving customer service levels while reducing costs associated with it.
- Provided leadership in developing short-term and long-range plans that support business objectives.
- Ensured all safety regulations were followed by employees as per industry standards.
Logistics Coordinator
US Army
Fort Stewart, GA
02.2009 - 04.2013
- Coordinated logistics support for mission requirements across multiple locations and locales.
- Ensured compliance with applicable regulations and policies concerning safety, security, health, environmental protection and morale.
- Provided mentorship, guidance and leadership to junior enlisted personnel.
- Maintained positive relationships with other service branches and civilian organizations.
- Supervised daily operations of the organization's activities in the field or garrison environment.
- Conducted investigations into allegations of misconduct within the command.
- Established effective communication channels between all levels of personnel throughout the organization.
Education
INTERDISCIPLINARY STUDIES - Organizational Leadership
Army Institute For Professional Development U.S. Training Ar
Fort Eustis, VA07-2018
Bachelor of Science - Business Administration And Management
Excelsior College
Albany, NY02-2017
Skills
- Operational Excellence
- Logistics Management
- Workforce Planning
- Process Improvements
- Strategic planning and execution
- Risk Mitigation
- Leadership training
- Business Management
- Financial controls implementation
- Operational Efficiency
- Staff Supervision
- Quality Management
- Process Automation
- Supply Chain Management
- Account Management
- Vendor Sourcing
- Customer Relationship Management
- Loss Prevention
Certification
- Foundation Instructor Facilitator • Certified Master Resiliency Trainer • Command Faculty Development Instructor Courses • Serv Safe Instructor • Basic Leader Course; Senior Advanced Leadership Course; Leadership Development • Composite Risk Management, • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) • SharePoint
Timeline
Senior Director of Operations
WHISKYTEES
12.2020 - 11.2022
District Manager of Recruiting and Marketing
Recruiting Retention College
05.2016 - 02.2020
Senior Area Operations Manager
US Army Department
01.2013 - 05.2016
Logistics Coordinator
US Army
02.2009 - 04.2013
INTERDISCIPLINARY STUDIES - Organizational Leadership
Army Institute For Professional Development U.S. Training Ar
Bachelor of Science - Business Administration And Management
Excelsior College
- Foundation Instructor Facilitator • Certified Master Resiliency Trainer • Command Faculty Development Instructor Courses • Serv Safe Instructor • Basic Leader Course; Senior Advanced Leadership Course; Leadership Development • Composite Risk Management, • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) • SharePoint
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