Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Talisha Ellis

San Antonio

Summary

Results-driven Credentialing Coordinator with 2 years of experience in healthcare credentialing, specializing in documentation verification and compliance with industry standards. Proven ability to streamline processes and enhance efficiency, including implementing new software systems that reduced errors significantly. Strong collaborator with internal departments and external organizations, dedicated to maintaining accurate records and improving workflow within the credentialing process. Authorized to work in the US for any employer

Experienced with credentialing processes and regulatory compliance in healthcare sector. Utilizes efficient database management and meticulous record-keeping to ensure accuracy and timeliness. Strong understanding of teamwork dynamics and adaptability, contributing to operational success.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Credentialing Coordinator

U.S. Got People
02.2023 - Current
  • Reviewed and verified documentation submitted by healthcare providers to ensure accuracy and completeness
  • Maintained up-to-date knowledge of credentialing requirements and changes in regulations to ensure adherence to best practices
  • Collaborated with internal departments such as HR, Compliance, and Legal to gather necessary information for credentialing purposes
  • Developed and maintained relationships with external organizations such as licensing boards and professional associations to facilitate the credentialing process
  • Performed primary source verification of education, training, licensure, certifications, work history, malpractice claims history, and other relevant credentials
  • Identified discrepancies or red flags in provider applications or documents through thorough review and investigation
  • Communicated effectively with healthcare providers regarding missing, or incomplete documentation required for credentialing
  • Ensured timely completion of all aspects of the credentialing process within established deadlines
  • Maintained accurate records of all provider credentials in compliance with organizational policies and procedures
  • Assisted in the development and implementation of standardized processes for efficient workflow management within the credentialing department
  • Participated in quality improvement initiatives related to the credentialing process to enhance efficiency and accuracy
  • Developed strong working relationships with licensing boards & professional associations
  • Performed primary source verification on education/training/licensure/certifications/work history/malpractice claims
  • Maintained accurate records/documentation according to organizational policies/procedures
  • Streamlined processes resulting in improved efficiency/accuracy within the department
  • Developed training materials and conducted training sessions for new employees on the credentialing process
  • Implemented new software system to automate and streamline the credentialing process, reducing errors by XX%
  • Ensured compliance with industry standards/regulations throughout the entire credentialing process
  • Collaborated with IT department to implement electronic document management system, improving accessibility and organization of provider credentials

PSE Mail Processing Clerk/SSDA

Post Office USPS
04.2021 - 02.2023
  • Processed incoming and outgoing mail adhering to procedures.
  • Assisted in delivering outgoing mail to post office and other facilities.
  • Operated all the office machinery normally used in mailing office.
  • Administered to be kept informed of current postal regulations and alternate shipping methods.
  • Managed to maintain primary contact with local postal representatives.
  • Managed inventory system and coordinating with other areas as needed for outgoing mailings.
  • Managed workflow during peak and low seasons with the goal of leveling work load year round.
  • Handled undeliverable mail and Re-addressed.
  • Performed functions of other mail clerk during their absence.
  • Retail Window
  • Performs any variety of sales and customer services at a retail window such as maintaining sufficient inventory of and selling stamps, stamped paper, other retail products and services and may use a computerized system, accepting and delivering packages and accountable mail; issuing and cashing foreign and domestic postal money orders; accepting and responding to customer claims and inquiries, and providing information to the public regarding postal regulations.
  • Provides sales and customer service support by greeting customers and explaining store layout; determining special services and referring to sales and promotional programs; offers assistance in product selection; provides special assistance; and answers customer inquiries when needed.
  • Provides product and service information to customers, including informing customers regarding special offers; suggestive selling related merchandise; promoting products based on customer needs. Provides additional information regarding product features and services.
  • Handles and processes customer purchases and returns relating to products and services and may use a point of sale system. Assists customers with transactions.
  • Maintains appearance of store by setting up, arranging, and replenishing displays and merchandise racks; ensures display and selling areas, work stations, and storage areas are presentable to customers.
  • Conducts product inventories by counting items on hand; attaches and removes security devices; accounts for items on display; and verifies and records sales floor inventory and shrinkage. Brings inventory discrepancies and shrinkage reports to the attention of the appropriate supervisory presence.
  • May verify presort and bulk mailings of all classifications computing and maintaining on a current basis mailers' credit balances.
  • Checks and sets post office stamp-vending machines and postage meters.
  • Rents post office boxes, receives rental payments, conducts reference checks, and completes related forms.
  • In addition, may assign and clear accountable items.
  • Distributes primary and one or more secondary schemes of incoming mail by delivery point based on a knowledge of the distribution scheme established for the office, branch or station.
  • Distributes primary and one or more secondary schemes of outgoing mail for dispatch based on knowledge of current distribution schemes.
  • Follows established safe work methods, procedures and safety precautions while performing all duties.
  • Performs other duties as assigned.

Clerk Assistant

United States Postal Service
08.2020 - 04.2021
  • Delivered world class customer service to retail customers. This involved strong interpersonal skills, efficient oral/written communication skills and the capability to work well with others.
  • Processed incoming and outgoing packages from services such as United Parcel Service, Federal Express, UPS and DHL.
  • Sorting mail for delivery to individual customers
  • Provided retail services such as selling stamps and money orders, weighing packages to determine postage, and answered questions pertaining to shop matters.
  • Sending and receiving faxes, scanning, photocopying and doing computer data whenever needed.
  • Responsibility of opening and closing the center and running the day-to-day process of the retail center.

Dispatcher

BIG E'S KEYS AND ROADSIDE ASSISTANCE (AAA)
04.2019 - 08.2020
  • Assisting drivers in a timely manner and answering multiple phone lines
  • Contacting members and keeping them informed of their ETA's and any status changes
  • Collected payments for all calls
  • CODS
  • Effectively uses computer systems for tracking, information gathering, and or troubleshooting
  • Resolve any service issues and member complaints
  • Computer skills, Excel, Spreadsheets, Search Engines, Tracking, Email, Microsoft
  • Multitasking Ability

Pre Load Flex Supervisor

UPS
07.2018 - 12.2018
  • Train and supervise daily activities of package handlers and clerks to ensure that all assigned duties are accomplished safely and timely
  • Customer Service Skills (Internal/External)
  • Phone etiquette
  • Ability to work varying shifts, additional hours and/or overtime depending on service needs
  • Multi-tasking skills
  • Perform general office tasks such as paperwork, typing, and/or use of a computer, filing, calculating and the use of telephone
  • Good cognitive reasoning skills
  • Self-motivation
  • Microsoft Office knowledge (i.e., Excel, word, WordPerfect)
  • Work cooperatively in a diverse work environment
  • The ability to work in adverse weather conditions
  • Ability to direct the work of the other employees effectively
  • Verification and submittal of timecards
  • Perform other functions that may be assigned

Teller/Branch Assc

BBVA Compass Bank
05.2017 - 06.2017
  • Thorough Knowledge as a Teller
  • Proficient in GL Reports and Weekly Loss Report
  • Assist with the Weekly Team Schedule

Store Manager

Cash Store
07.2015 - 05.2017
  • Provided exceptional customer service to every existing & new potential customer
  • Educated customers on all product offerings
  • Processed loan applications forms and disbursed loans amounts
  • Safeguarded customer rights maintaining customer records appropriately
  • Made collection calls for recovery of overdue loans
  • Company Runs USPS/ FedEx and Supply, Bank
  • Opened and closed the store
  • Reviewed store numbers daily

Assistant Store Manager

Fallas Paredes/Factory
01.2010 - 01.2015
  • Customer Service
  • Managing store daily operations
  • Strived for customer satisfaction on a daily basis
  • Handled all monies, balanced registers, safe
  • Prepared and made daily deposits
  • Trained New and Current employees to meet company standards
  • Conducted monthly Safety Meetings
  • Sales tracking, Inventory, Shrinkage and Sales
  • Scheduling for management and associates
  • Hired potential candidates, written and verbal communications
  • Opening and Closing store in timely matter and recovering to expectations

Softlines Associate

Stocked Items
01.2009 - 01.2010
  • Customer Service
  • Assigned departments to maintain through shift
  • Recovered sections assigned to in a fast and timely matter
  • Assist customers when needed
  • Cashiered and helped front end when short handed
  • Helped co-workers out in other areas as needed
  • Stocked Items

Cashier, Sales Associate, Jewelry Dept

Walmart
01.2008 - 01.2009
  • Customer Service
  • Daily cash handling on registers
  • Checked out customers in a timely matter
  • Performed all payment transactions on register for customers
  • Keep work area neat and clean
  • Assist customers where needed
  • Performed transaction and layaway sales in jewelry dept.
  • Received payments and recorded sales on computer
  • Changed watch batteries for customers
  • Monitored front door and Greeted Customers entering store

Education

Associate of Business Administration - Healthcare Administration

Penn Foster
07.2025

High school diploma -

Judson Senior High School
Converse, TX
05-2004

Skills

  • Freight Experience
  • Bookkeeping
  • Microsoft Outlook
  • Store Management Experience
  • Customer Service
  • Logistics
  • Supervising Experience
  • Conflict Management
  • Phone Etiquette
  • Pricing
  • Payroll
  • Data Entry
  • Accounts Receivable
  • Retail Sales
  • Financial Report Writing
  • QuickBooks
  • Management
  • Assistant Manager Experience
  • Training & Development
  • Purchasing
  • Office Management
  • Research
  • Accounting
  • Merchandising
  • Multi-line Phone Systems
  • Microsoft Excel
  • Accounts Payable
  • Human Resources
  • Interviewing
  • Retail Management
  • Microsoft Powerpoint
  • Recruiting
  • Effective written and verbal communication
  • HIPAA compliance
  • Data research and analysis
  • Data entry proficiency

Certification

  • Texas Process Server April 2018 to Present A process server or civil process server is responsible for presenting legal documents to people who are part of a court proceedings; it requires them to be formally informed of the actions.

Timeline

Credentialing Coordinator

U.S. Got People
02.2023 - Current

PSE Mail Processing Clerk/SSDA

Post Office USPS
04.2021 - 02.2023

Clerk Assistant

United States Postal Service
08.2020 - 04.2021

Dispatcher

BIG E'S KEYS AND ROADSIDE ASSISTANCE (AAA)
04.2019 - 08.2020

Pre Load Flex Supervisor

UPS
07.2018 - 12.2018

Teller/Branch Assc

BBVA Compass Bank
05.2017 - 06.2017

Store Manager

Cash Store
07.2015 - 05.2017

Assistant Store Manager

Fallas Paredes/Factory
01.2010 - 01.2015

Softlines Associate

Stocked Items
01.2009 - 01.2010

Cashier, Sales Associate, Jewelry Dept

Walmart
01.2008 - 01.2009

Associate of Business Administration - Healthcare Administration

Penn Foster

High school diploma -

Judson Senior High School

Similar Profiles

CREATE PROFILE