Talisha Johnson
Baltimore,MD
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
28
28
years of professional experience
Work History
Office Manager
Restart Healthcare
06.2020 - Current
- Maintained computer/physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Exhibited high energy and professionalism with clients and staff.
- Processed customer service orders promptly to increase customer satisfaction.
Transit Bus Operator
Maryland Transit Administration MTA
10.1999 - 07.2020
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Answered questions from passengers with respect and accuracy, providing information about fares, and schedule details.
Nurse Assistant
St Joesph Hospital
06.1995 - 06.1999
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Education
Certified Medication Technician - Healthcare
Restart Healthcare Training Center
05.2023
BLS Cpr Certified - Healthcare
Restart Healthcare Training Center
10.2022
High School Diploma -
Lake Clifton Highschool
2801 St Lo Drive06.1989
Skills
- BLS Cpr Certified
- BLS Cpr Instructor
- Document and Records Management
- Strategic Problem-Solving
- Regulatory Compliance
- Managing Multiple Tasks
Timeline
Office Manager
Restart Healthcare
06.2020 - Current
Transit Bus Operator
Maryland Transit Administration MTA
10.1999 - 07.2020
Nurse Assistant
St Joesph Hospital
06.1995 - 06.1999
Certified Medication Technician - Healthcare
Restart Healthcare Training Center
BLS Cpr Certified - Healthcare
Restart Healthcare Training Center
High School Diploma -
Lake Clifton Highschool
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