Talitha Minor
Romulus,MI
Summary
Energetic restaurant worker proficient in greeting guests, maintaining entryways and keeping server loads balanced for maximum efficiency. Effectively collect reservations, plan events and monitor daily dining staff performance. Team-oriented and efficiency-driven with superior work ethic and multitasking abilities.
Overview
5
5
years of professional experience
Work History
Concierge Lounge Attendent
Delta Hotels By Marriott
Romulus , MI
05.2018 - 04.2020
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Promoted business loyalty by fostering positive customer relationships.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Opened and closed seating sections according to volume of guests.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Package Handler
Hollingsworth Logistics
Dearborn , MI
09.2017 - 05.2018
- Used hand-held scanners and physical logs to accurately track item movements.
- Followed verbal and written instructions to properly move and ship products.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed.
Banquet Server
Laurel Manor
Livonia , MI
08.2014 - 02.2017
- Arranged linens and table settings according to seating plan and event theme.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Served appetizers, delivered entrees and refilled beverages for banquet guests.
- Guided arriving guests to tables, took drink orders and relayed information to bartenders.
- Answered guest questions about event plans and food service choices.
- Fostered enjoyable event atmosphere through friendly guest interactions
- Prepared serving and appetizer trays and set tables at diverse events.
Education
High School Diploma -
Redford High School
Detroit, MI06.1989
Skills
- Guest Greeting and Seating
- Time Management
- Guest Satisfaction
- Local Directions
- Table Assignment Management
- Warm and Welcoming
- Beverage Service
- Food Plating and Presentation
- Banquet Coordination
- Attentive Service
- Customer Orders
- Table Setting Arrangements
- Special Requests
- Restocking Items
- Safe Food Handling Practices
- Restaurant Operation
- Large Party Preparation
- Front- and Back-Of-House Coordination
- Team Player
- Phone Inquiries
- POS Transactions
- Customer Preferences
- Food Safety Guidelines
- Time Estimates
- Service Quality
- Guest Interaction
Timeline
Concierge Lounge Attendent
Delta Hotels By Marriott
05.2018 - 04.2020
Package Handler
Hollingsworth Logistics
09.2017 - 05.2018
Banquet Server
Laurel Manor
08.2014 - 02.2017
High School Diploma -
Redford High School
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