Talitha Tabor
Cleveland
Summary
Detail-oriented professional with strong background in purchasing, vendor management and inventory control. Proven track record of identifying cost savings opportunities and developing and executing strategies to maximize sales and profits. Prepared to bring high level of expertise to new role. Extensive experience in streamlining processes and ensuring timely and efficient inventory of pharmaceutical medications and supplies across a spectrum of pharmacies. Known for fostering collaborative team environments and adapting to evolving industry needs. Key skills include inventory management,
organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Independence Ambulatory Pharmacy Technician PRN
Cleveland Clinic Foundation
02.2024 - Current
- Staying available, flexible, and adaptive by utilizing my prior retail experience to assist with staff shortages and coverage as needed
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- .Filling prescriptions in a fast paced community based atmosphere, problem solving insurance claims, inventory mgmt. and ordering, cash management.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Independence Regional Oncology Technician
Cleveland Clinic Foundation
06.2020 - Current
- Created efficient processes for handling overstock supplies and medications for all regional satellite locations, including but not limited to email groups, order processing, Inventory mgmt, proper and timely shipping, and cost transfers.
- Initiated attention to detail in regard to proper hazardous drug shipping practices and authored the new SOP for Hazardous drug transport.
- Trained a host of caregivers from new hires to existing employees learning new systems from Technicians, to Pharmacists, to Managers.
- At the request of regulatory, I created the all-encompassing Master Sterile products list of approved cleanroom products for the entire enterprise.
- Streamlined workflow within the oncology department through effective inventory management of medical supplies, medications, and equipment maintenance schedules.
- Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
- Followed appropriate disinfecting procedures to sterilize medical equipment.
- Cleaned and sterilized instruments, equipment and surfaces.
- Compounding intravenous non hazardous & hazardous chemotherapy preps utilizing aseptic technique and procedures per USP 797 & USP 800 guidelines
Inpatient Certified Pharmacy Technician PRN
Cleveland Clinic
07.2019 - Current
- Staying available, flexible, and adaptive by assisting with staff shortages by continuously working as needed to ensure workflow coverage for Main IV Room & PEDS Inpatient Infusion
- Safeguarded patient confidentiality by adhering to HIPAA guidelines when handling sensitive medical information.
- Assured quality control measures were met during compounding procedures for specialty items such as total parenteral nutrition solutions and chemotherapy preparations.
- Promoted a culture of continuous improvement within the pharmacy department through proactive identification of workflow inefficiencies and proposing viable solutions.
- Counted, measured, and compounded medications following standard procedures.
- Assisted pharmacists in preparing intravenous solutions, ensuring accurate measurements and sterile techniques for optimal patient outcomes.
Regional Oncology float Technician
Cleveland Clinic Foundation
07.2019 - 06.2020
- Exhibited versatility, flexibility & a teamwork motivated attitude while traveling to all regional HEM/ONC FHS sites. Supported pharmacist in providing pharmacy services.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
Main Campus Inpatient Pharmacy
Cleveland Clinic Foundation
01.2018 - 07.2019
- Sterile Products Employee; Cross-Trained in Taussig Infusion pharmacy, Crile Infusion, PEDS Outpatient Oncology, & PRN for the regional Family Health Center outpatient oncology sites. Uses aseptic technique to infuse IV admixtures based on algebraic calculations. While adhering to PPE, Sterile products, and Hazardous Compounding guidelines. Trained in a variety of compounding procedures and environments from basic aseptic manipulations, complex sterile-to-sterile compounding, batch processes, high risk compounding, hazardous drug compounding, and robotic assisted compounding. Responsible for compounding accuracy and excellence in service to our patients. Performs algebraic calculations necessary for the preparation of extemporaneous compounds.
Infusion Pharmacy Technician III
Anchor Medical Staffing
05.2017 - 12.2017
- Sustained an orderly workspace by adhering to guidelines for equipment maintenance, calibration, and cleaning schedules.
- Supported pharmacy cost containment initiatives by reviewing drug usage patterns, identifying potential areas for improvement, and implementing changes as needed.
- Assisted in minimizing patient wait times through efficient preparation and delivery of IV medications to nursing units.
- Improved workflow efficiency by regularly updating and organizing the inventory of medications, supplies, and equipment.
- Enhanced medication safety by accurately preparing and dispensing IV medications according to established protocols.
- Ensured proper disposal of hazardous waste materials following institutional policies and procedures to maintain a safe working environment for employees.
- Managed opening and closing duties for pharmacy.
- Developed and implemented improvements to pharmacy organization system.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Pharmacy Technician
Medical Service Company
08.2016 - 08.2017
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Entered and processed patients' prescriptions into internal system.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Managed medication inventory, ensuring availability of all necessary drugs.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
Problem Resolution Specialist /Certified Pharmacy Technician
ExactCare Pharmacy
02.2015 - 01.2016
- Acted as a liaison between customers and internal teams to ensure seamless communication during the problem resolution process.
- Provided feedback to management on customer concerns and suggestions for improving overall problem resolution efforts.
- Participated in regular team meetings to share best practices and discuss ongoing challenges in problem resolution efforts.
- Reviewed closed cases regularly to identify any potential gaps in service or opportunities for further improvement in the problem resolution process.
- Provided exceptional support to customers experiencing technical or account-related issues, restoring confidence in the company''s services.
- Achieved high customer satisfaction ratings by providing clear, concise, and effective communication throughout the resolution process.
- Leveraged strong analytical skills to identify root causes of recurring issues, implementing targeted solutions for long-term success.
- Managed a caseload of challenging customer issues, prioritizing and resolving them in a timely manner.
Lead Pharmacy Technician /Pharmacy Inventory Specialist
CVS Pharmacy
09.2008 - 01.2015
- Supervised 4 pharmacy technicians and coordinated day-to-day assignments.
- Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
- Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
- Supervised junior technicians, providing guidance on best practices in pharmaceutical processes and procedures.
- Optimized inventory management, regularly reviewing stock levels and placing timely orders to prevent shortages or overstocking issues.
- Enhanced pharmacy efficiency by streamlining prescription processing and medication dispensing procedures.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Developed strong relationships with healthcare providers, facilitating efficient communication regarding prescription clarifications and adjustments.
- Provided excellent customer service at the point-of-sale counter, efficiently managing transactions while addressing patient inquiries.
- Implemented new technologies within the pharmacy workflow, increasing overall efficiency and accuracy in daily tasks.
- Participated in outreach efforts such as community health fairs to raise awareness of the pharmacy''s services and offerings.
- Set up and modified patient profiles in [System] to include current information such as medications and insurance details.
- Collaborated in the implementation of a comprehensive quality assurance plan for continuous improvement in pharmacy services.
- Resolved third-party billing, computer system and customer service issues.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Supported patient care by maintaining adequate stock levels of critical medications, avoiding potential shortages or delays in treatment.
- Enhanced inventory accuracy by conducting regular audits and updating the pharmacy management system accordingly.
- Participated in continuous improvement efforts, identifying opportunities for enhancing inventory processes and implementing best practices.
- Assisted in cost reduction initiatives through accurate inventory control and strategic purchasing decisions.
- Optimized space utilization within the pharmacy storage areas, allowing for better organization and easy access to medications when needed.
- Implemented inventory control measures that effectively reduced medication stockouts and improved overall patient satisfaction.
- Reduced expired or damaged medications waste by closely monitoring expiration dates and promptly removing items as needed.
- Ensured uninterrupted patient care by proactively identifying potential supply chain issues and addressing them effectively.
- Coordinated with suppliers to resolve any discrepancies between purchase orders and delivered products, ensuring smooth operations within the pharmacy department.
- Provided reliable assistance during annual physical inventories, enabling seamless reconciliation with electronic records.
- Performed data entry and completed proper paperwork.
Education
Diploma - Pharmacy Technician
Cleveland Clinic School of Pharmacy Technology
01.2021
Diploma - Medical Secretary
Cleveland Ins. Of Medical & Dental Assistants
01.2002
Diploma - National Honor Society
John Marshall High
Cleveland, OH06-2000
Skills
- Demand forecasting
- Purchasing strategies & Supplier relations
- Cost analysis
- Teamwork and collaboration
- Time management & Multitasking
- Ordering and purchasing
- Attention to detail
- Analytical & Critical thinking
- Complex Problem-solving & Organizational skills
- Inventory management & Order Fulfillment
- 10-key data entry at 300 KPM
- Proficient in Oracle, WINV, Epic, Onbase, Salesforce, Microsoft Office
Accomplishments
- 2022 Annual Pharmacy Award for Medication Safety
- Authored “Labeling, Packaging, and Transport of Hazardous Drugs and Materials” Policy published 2023
- Coordinated, Batched, & Distributed Sterile Water vials during market shortage, weekly in 2022 for all 11 regional locations
- Single-handedly created the enterprise-wide Sterile Products Master supply list approved by sterile products and regulatory
- Coordinated & Streamlined the inventory management and distribution of backordered medications and supplies for 5+ years for all regional & satellite locations in northeast ohio on top of normal duties
- Created several PowerPoints geared toward educating technicians on various functions within their role
- Recordkeeping that I initiated without directive was used to fix and update 2 years’ worth of incorrect financial records
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Independence Ambulatory Pharmacy Technician PRN
Cleveland Clinic Foundation
02.2024 - Current
Independence Regional Oncology Technician
Cleveland Clinic Foundation
06.2020 - Current
Inpatient Certified Pharmacy Technician PRN
Cleveland Clinic
07.2019 - Current
Regional Oncology float Technician
Cleveland Clinic Foundation
07.2019 - 06.2020
Main Campus Inpatient Pharmacy
Cleveland Clinic Foundation
01.2018 - 07.2019
Infusion Pharmacy Technician III
Anchor Medical Staffing
05.2017 - 12.2017
Pharmacy Technician
Medical Service Company
08.2016 - 08.2017
Problem Resolution Specialist /Certified Pharmacy Technician
ExactCare Pharmacy
02.2015 - 01.2016
Lead Pharmacy Technician /Pharmacy Inventory Specialist
CVS Pharmacy
09.2008 - 01.2015
Diploma - Pharmacy Technician
Cleveland Clinic School of Pharmacy Technology
Diploma - Medical Secretary
Cleveland Ins. Of Medical & Dental Assistants
Diploma - National Honor Society
John Marshall High
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