Taliya Rodriguez
West Allis,Wisconsin
Summary
Proven and reliable leader at Dunkin' with a track record of training employees and promoting teamwork. Excelled in cash handling and problem-solving, enhancing customer satisfaction and operational efficiency. Demonstrates adaptability and a strong work ethic, contributing significantly to team success and maintaining high safety standards. Dedicated to providing the highest standard of service and creating a warm and welcoming environment for customers.
Overview
5
5
years of professional experience
Work History
Team Member
Incredi-Roll Skate & Family Fun Center
2019.10 - 2020.03
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Shift Leader
Dunkin' Donuts
2021.08 - 2023.07
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhere to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Promoted a culture of teamwork, leading by example with a strong work ethic and dedication to company goals.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
HR Intern
Furlani Foods
2024.05 - 2024.08
- Managed confidential personnel files, maintaining accuracy and upholding strict privacy standards.
- Tracked employee attendance, identifying trends and providing insights for management to address any potential issues promptly.
- Supported HR team with the creation of comprehensive onboarding materials, improving employee retention rates.
- Created and updated tracking spreadsheets using MS Excel.
Education
Bachelor of Arts - Physiology
University of Minnesota - Twin Cities
Minneapolis, MN05.2027
Skills
- Positive Attitude
- Cash Handling
- Problem-Solving
- Collaboration and Teamwork
- Adaptability
- Strong Work Ethic
Timeline
HR Intern
Furlani Foods
2024.05 - 2024.08
Shift Leader
Dunkin' Donuts
2021.08 - 2023.07
Team Member
Incredi-Roll Skate & Family Fun Center
2019.10 - 2020.03
Bachelor of Arts - Physiology
University of Minnesota - Twin Cities
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