Taliyah Haywood
Tuscaloosa,USA
Summary
Developed diverse set of skills in fast-paced office environment, including effective communication and multitasking. Demonstrated ability to provide exceptional customer service and manage administrative responsibilities efficiently. Seeking to transition into new field, bringing solid foundation in organizational and interpersonal skills.
Overview
2
2
years of professional experience
Work History
Desk Associate
UA Advertising & Public Relations
09.2024 - Current
- Serve as first point of contact for clients, vendors, and visitors, providing a professional and welcoming reception
- Provide excellent customer service by assisting with necessary direction and instruction
- Maintained knowledge of resources available to students & staff within the college
Sales Associate
Foot Locker
06.2024 - 08.2024
- Provided exceptional customer service by actively listening to customer needs, offering personalized recommendations, and resolving inquiries efficiently
- Assisted customers with sizing, fitting and production selection, ensuring a comfortable and satisfying shopping experience
- Effectively communicated with management and team members regarding sales, inventory, and customer feedback
Desk Associate
UA Testing Services
09.2023 - 05.2024
- Provided exceptional customer service to students, faculty and staff, addressing inquiries regarding test registration, scheduling and results
- Collaborated with faculty and academic departments to coordinate testing schedules and accommodate specific testing requirements
- Maintained compliance with all testing regulations and institutional policies, ensuring accurate and secure test administration
- Resolved student concerns and issues related to testing, demonstrating problem solving and conflict resolution skills
Education
Bachelor of Arts - Communication and Information Sciences
The University of Alabama
Tuscaloosa, AL05.2027
Skills
- Microsoft Office Suite
- Multitasking proficiency
- File organization
- Meeting scheduling
- Calendar management
- Data entry expertise
INVOLVEMENT
- Industry Immersion, The University of Alabama, Los Angeles, CA, March 2025
- Expanded professional network by engaging with industry leaders, executives, and peers during company visits and networking events
- Visited major studios and production companies (e.g., E! News, FOXSports, NBCUniversal), gaining insight into the film and television production process
- Observers and analyzed the marketing strategies of major brands in the Los Angeles market
- Mentor, Al’s Pals, The University of Alabama, Tuscaloosa, AL, February 2024-February 2025
- Helped children stay on-task and engaged in a comfortable setting
- Gained skills in problem-solving and de-escalation of conflict
- Demonstrated patience, empathy, and a strong work ethic in a fast-paced environment
Timeline
Desk Associate
UA Advertising & Public Relations
09.2024 - Current
Sales Associate
Foot Locker
06.2024 - 08.2024
Desk Associate
UA Testing Services
09.2023 - 05.2024
Bachelor of Arts - Communication and Information Sciences
The University of Alabama
Similar Profiles
Kim JohnsonKim Johnson
VP/CFO at Ad2 Advertising And Public Relations, Inc.VP/CFO at Ad2 Advertising And Public Relations, Inc.
Sabrina PlattnerSabrina Plattner
Health Educator, Senior at The University of Arizona (UA) Zuckerman College of Public Health’s Zuckerman Family Center for Prevention and Health PromotionHealth Educator, Senior at The University of Arizona (UA) Zuckerman College of Public Health’s Zuckerman Family Center for Prevention and Health Promotion
Richard SanchezRichard Sanchez
Special Assistant / Elections Supervisor at New York State Public Employment Relations Board (PERB)Special Assistant / Elections Supervisor at New York State Public Employment Relations Board (PERB)
Lateakia HillLateakia Hill
Staffing Coordinator at Seniors Prefer HomecareStaffing Coordinator at Seniors Prefer Homecare
Nicole Dianna FoxNicole Dianna Fox
Customer Service Associate at PublixCustomer Service Associate at Publix